Audience
Companies that need a call recording solution
About Calibre
Calibre is a best-in-class call recording solution that transforms captured interactions and associated metadata into decision-enabling intelligence. A reliable and full-featured business improvement tool, Calibre improves performance, productivity, and customer satisfaction as well as minimizes risk, reduces operational costs, and enhances profitability. Built with reliable, high-quality digital recording and intelligent architecture, Calibre is a customizable solution that meets customers’ needs in any size contact center. Backed by quick and professional certified technicians and I’m Alive™ proactive monitoring, customers can deploy Calibre with confidence. Calibre is built with Advanced API and event triggers to prevent the archiving of sensitive data, and it enables adherence to strict security standards. Communications are secured with multi-layer algorithms and data encryption to restrict access and protect confidential information.
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Pricing
Starting Price:
$15000 one-time payment
Integrations
Company Information
HigherGround
Founded: 1973
United States
www.higherground.com/calibre
Videos and Screen Captures
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Product Details
Platforms Supported
Windows
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Calibre Frequently Asked Questions
Calibre Product Features
Call Recording
Archiving
Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Supported
Scheduled Recording
Supported
Call Sharing
Not Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
File Transfer
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
