Audience
Companies looking for a Call Center solution
About babelforce
Personalize experiences that draw on customer data from your CRM, Helpdesk or any SoR. Automate outbound dialing for proactive support or lead engagement at any scale. Create smooth customer journeys with zero hassle hand-offs between any contact channels. Help customers help themselves with automated voicebots, IVR and messaging. Create any customer experience with simple, intuitive tools. Automate key tasks by adding pre-built babelforce functions to your workflows.
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Company Information
babelforce
Founded: 2013
Germany
www.babelforce.com
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online
babelforce Frequently Asked Questions
babelforce Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Database
Escalation Management
Queue Management