WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly.
Learn more
WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications.
WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes.
Learn more
FacilityOS
FacilityOS is a comprehensive, modular cloud platform that streamlines and automates facility, asset, and visitor management operations, bringing together visitor check-in, contractor compliance, evacuation/emergency management, physical access credentials, logistics/package tracking, and more under one roof. It is used by thousands of sites worldwide and manages over 52 million tracked visitors, 16 million contractors processed, 1.5 million evacuees, and over 1 billion packages. Each module, VisitorOS for check-ins, ContractorOS for vendor/contractor compliance, EmergencyOS for evacuation & alerts, SecurityOS for temporary access credentials, and Logistics/Asset modules, can operate independently or integrate seamlessly for enterprise-wide visibility. FacilityOS emphasizes regulatory compliance, audit-readiness, and security in high-risk or complex environments (manufacturing, healthcare, higher ed, government).
Learn more