Audience

Companies searching for a customer relationship management system solution

About Zurmo

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.

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Pricing

Starting Price:
$8 per month

Integrations

See Integrations

Ratings/Reviews - 2 User Reviews

Overall 4.0 / 5
ease 3.5 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5
More Reviews Write a Review

Company Information

EspoCRM
Founded: 2010
www.espocrm.com/open-source/zurmo/

Videos and Screen Captures

Play Video Zurmo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

Zurmo Frequently Asked Questions

Q: What kinds of users and organization types does Zurmo work with?
Q: What languages does Zurmo support in their product?
Q: What kind of support options does Zurmo offer?
Q: What other applications or services does Zurmo integrate with?
Q: What type of training does Zurmo provide?
Q: How much does Zurmo cost?

Zurmo Product Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Call Logging
Lead Scoring
Territory Management

Zurmo Verified User Reviews

Write a Review
  • Geetanjali C.
    Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great CRM for sales customer relationship "

    Posted 2020-06-27

    Pros: I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

    Cons: One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

    Overall: I find that the gamified elements has inspired the attention of my clients into getting higher point than else, which ultimately helps in great business growth. These elements consist of badges that make a point in the clients to attain their assigned task with the highest score ever!

    Read More...
  • Girish K.
    Office Assistant
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great CRM for sales customer relationship "

    Posted 2020-05-27

    Pros: I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

    Cons: One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

    Overall: I find that the gamified elements has inspired the attention of my clients into getting higher point than else, which ultimately helps in great business growth. These elements consist of badges that make a point in the clients to attain their assigned task with the highest score ever! I recommend Zurmo to everyone as it has many outstanding and effective paybacks

    Read More...
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