Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
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Amazon Lex
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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Boost.ai
Introducing the world’s most user-friendly no-code, no-fuss conversational AI platform. Powered by proprietary self-learning AI, and equipped with an enterprise-ready feature set, the boost.ai platform is the fastest, easiest and most scaleable way for enterprises to automate and streamline internal business processes and external customer interactions.
Boost.ai utilizes deep learning and natural language processing (NLP) technologies with its proprietary automatic semantic understanding (ASU) technology to interpret and respond to queries via a chatbot or applications like Skype, Messenger, and Slack. It offers a host of features such as centralized information repository, authentication management, pre-defined templates, language detection, conversational IVR, and more.
Gain insights into conversation data, quality rating, and other metrics via analytics and statistics to optimize customer engagement, with support for Microsoft Teams, Zendesk, Salesforce and more.
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Rezo
Automate Conversations. Automate Actions. An AI Powered platform that automates conversations, reduce resolution time and enhances customer experience over Voice, Email, Chat, Whatsapp and Social. Drive automation on all channels Innovate the way you communicate with your customers Voice Email Whatsapp / Chat Social Media. Conversational AI success stories for enterprises. Delighting customers and improving operational efficiency. 85%+ Customer support fully automated (including voice call). 70%+ Reduction in the resolution time. 30%+Improvement in the operational efficiencies and reduction in the cost. Rezo.ai simplifies workflows by performing many of the time consuming, manual tasks that humans are unable to perform at the speed and scale required for efficient and effective customer interactions. Using deep learning and neural networks Rezo.ai understands the customers and provides them end to end resolution. A platform to transform the customer experience landscape
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