Audience

Teams and businesses seeking a solution to manage phone calls, WhatsApp and SMS conversations on one platform

About ZIWO

Crystal Clear Quality Call in the GCC. Manage phone calls, WhatsApp and SMS conversations on one platform. All connected with your CRM. Increase your market reach and the odds to convert your calls by getting your own phone numbers in each and every market you operate in. Make it easy and cheap for your clients to call you. Getting all the customer information in one place along with readymade plugins to a wide selection of CRMs and popular APPs, ZIWO makes the 360 customer view a reality. Simply. Connect ZIWO with your preferred apps and CRM, instantly in a click. Leverage the power of your clients’s data with maximum productivity. Simply. Monitor your call center activity. We offer a large number of widgets to see agents activity, queues occupation, SLA and more. Connect ZIWO to the apps you love and use every day. Powerful one-click deployment CRM plugins and other out-of-the-box solutions help to automate your business workflows and to boost productivity.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, ZIWO offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

ASWAT Telecom & Media
United States
www.ziwo.io

Videos and Screen Captures

ZIWO Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

ZIWO Frequently Asked Questions

Q: What kinds of users and organization types does ZIWO work with?
Q: What languages does ZIWO support in their product?
Q: What kind of support options does ZIWO offer?
Q: What other applications or services does ZIWO integrate with?
Q: Does ZIWO have an API?
Q: What type of training does ZIWO provide?
Q: Does ZIWO offer a free trial?

ZIWO Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database