Audience

Companies searching for an AI solution that integrates with their Help Desk software and automates the drafting of responses

About Yuma Ticket Assistant

Leveraging the latest advancements in AI technology, Ticket Assistant quickly and accurately analyzes each incoming support ticket to provide personalized responses or suggest the best course of action to take. With Ticket Assistant, you can automate routine tasks and focus on delivering exceptional customer service. If you like the draft that Ticket Assistant generated for you. Just click a button and the response will be sent to the customer and the ticket closed. Say goodbye to tedious manual tasks and hello to efficient, personalized customer service. Ticket Assistant seamlessly integrates with your help desk, FAQs, historical tickets, Shopify products and pages, macros, as well as custom orders in order to provide personalized and accurate answers to your support tickets.

Pricing

Starting Price:
$39 per month

Integrations

Ratings/Reviews

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Company Information

Yumai
Singapore
yuma.ai/

Videos and Screen Captures

Yuma Ticket Assistant Screenshot 1
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Product Details

Platforms Supported
SaaS
Support
Online

Yuma Ticket Assistant Frequently Asked Questions

Q: What kinds of users and organization types does Yuma Ticket Assistant work with?
Q: What languages does Yuma Ticket Assistant support in their product?
Q: What kind of support options does Yuma Ticket Assistant offer?
Q: What other applications or services does Yuma Ticket Assistant integrate with?
Q: How much does Yuma Ticket Assistant cost?

Yuma Ticket Assistant Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates