Audience

Businesses and teams of all sizes that want a unified phone and conversation solution

About Yodel.io

The phone system for customer service teams. Yodel joins your team as a receptionist that pre-qualifies inbound voice communications and allows call management without switching tools. Collaborate on calls and enjoy the crystal clear voice quality through our battle-tested infrastructure. Get your phone system up and running in minutes. No complicated adoption from your previous business phone. Yodel integrates with over 1000 software tools so you can connect the phone with your existing workflows. Stay close to your customers no matter where they are by using Yodel’s access to phone numbers in over 100 countries. Yodel works with trusted local carriers to guarantee the best possible call quality. We deliver a reliant service uptime and a secure call infrastructure. Modern customer service teams need to deliver high quality support and ensure high customer satisfaction. Yodel removes everything that’s painful about phone systems and deliver what matters: the voice communication.

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Pricing

Starting Price:
$25.00 per user per month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

YodelTalk
Founded: 2015
United States
www.yodel.io

Videos and Screen Captures

Play Video Yodel.io Screenshot 1 Yodel.io Screenshot 2 Yodel.io Screenshot 3
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Product Details

Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Yodel.io Frequently Asked Questions

Q: What kinds of users and organization types does Yodel.io work with?
Q: What languages does Yodel.io support in their product?
Q: What kind of support options does Yodel.io offer?
Q: What other applications or services does Yodel.io integrate with?
Q: Does Yodel.io have a mobile app?
Q: What type of training does Yodel.io provide?
Q: Does Yodel.io offer a free trial?
Q: How much does Yodel.io cost?

Yodel.io Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Employee Directory
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
SIP Trunking
Unified Communications
Call Parking
Encryption
Ring Groups
Voice Quality Enhancement

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration
Voice Mail
Audio / Video Conferencing
Calendar Management
Fax Management
File Sharing

Yodel.io Reviews

Write a Review
  • Ramesh S.
    Senior Technical Support
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best VOIP calling"

    Edited 2020-07-08

    Pros: #1- It supports Slack, Drift, Microsoft Teams and other integrations.
    #2- The user interface is simple and easy to understand.
    #3- Easy to Configure platform.

    Cons: #1- We had an overall great experience with this platform.

    Overall: Yodel.io is a platform to makes VoIP calling for customers and teams. We used this tool with Slack app integration and overall very positive experience. It performs calling direct from the Slack channel.

    Read More...
  • Brandon P.
    Marketing Coordinator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Really great"

    Posted 2020-04-28

    Pros: I really like how it is set up so a team can use it. Love how a central number can be used by a whole team.

    Cons: The mobile app does not have a ton of features so it's limited.

    Overall: It's great and super affordable which i think is very important for small businesses when they need support.

    Read More...
  • Chet N.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A must have software for phone systems"

    Posted 2020-04-13

    Pros: It's been super nice to be able to streamline our phone calls. It's reduced our answering significantly and reduced unwanted calls

    Cons: It was a little challenging to implement at first but once we figured it out it's been awesome.

    Overall: I'd definitely recommend Yodel especially because it's very affordable to get for any businesses of any size.

    Read More...
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