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Audience

Small business, Large enterprises, Medium business

About YetiForce CRM

Are you looking for a system to boost your sales? Do you want to improve your relationships with customers? Do you want to contribute to the fastest growing open source project on GitHub?

You can use YetiForce completely free of charge. With YetiForce’s help you will manage 12 business processes in your company, no matter the size.

YetiForce’s open source code was released under a very flexible and liberal license, which gathers a large and active community around the project. You too can contribute to it no matter if you are a professional programmer or software development is just your hobby.

Download YetiForce for free and find out why you should become one of more than 250,000 people who already use it.

Pricing

Starting Price:
Free
Pricing Details:
YetiForce is open source, so it is free for an unlimited number of users.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, YetiForce CRM offers API access

Ratings/Reviews - 9 User Reviews

Overall 5.0 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.9 / 5

Company Information

YetiForce Sp. z o.o.
Founded: 2014
Poland
www.yetiforce.com/en/

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

YetiForce CRM Frequently Asked Questions

Q: What kinds of users and organization types does YetiForce CRM work with?
Q: What languages does YetiForce CRM support in their product?
Q: What kind of support options does YetiForce CRM offer?
Q: What other applications or services does YetiForce CRM integrate with?
Q: Does YetiForce CRM have an API?
Q: Does YetiForce CRM have a mobile app?
Q: What type of training does YetiForce CRM provide?
Q: Does YetiForce CRM offer a free trial?
Q: How much does YetiForce CRM cost?
Q: What pricing for training is available for YetiForce CRM?

YetiForce CRM Product Features

Accounting

Billing & Invoicing Supported
Cash Management Supported
Expense Tracking Supported
Fixed Asset Management Supported
Multi-Currency Supported
Nonprofits Supported
Project Accounting Supported
Purchase Orders Supported
Tax Management Supported
Accounts Payable Not Supported
Accounts Receivable Not Supported
Bank Reconciliation Not Supported
CPA Firms Not Supported
Cryptocurrency Support Not Supported
Fund Accounting Not Supported
General Ledger Not Supported
Government Not Supported
Payroll Management Not Supported

Billing and Invoicing

Billing Portal Supported
Contact Database Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Multi-Currency Supported
Online Invoicing Supported
Payment Processing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported
Contingency Billing Not Supported
Mobile Payments Not Supported
Online Payments Not Supported
Project Billing Not Supported

CRM

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Lead Scoring Not Supported
Territory Management Not Supported

Collaboration

Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Document Management Supported
Project Management Supported
Task Management Supported
Brainstorming Not Supported
Content Management Not Supported
Real Time Editing Not Supported
Version Control Not Supported
Video Conferencing Not Supported

ERP

Accounting Integration Supported
Accounting Management Supported
CRM Supported
Dashboard Supported
Distribution Management Supported
Financial Management Supported
Inventory Management Supported
Order Management Supported
Project Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Sales Management Supported
Warehouse Management Supported
Enterprise Asset Management Not Supported
HR Management Not Supported
Purchasing Not Supported
Supply Chain Management Not Supported

Help Desk

Alerts / Escalation Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multiple Brands / Products Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Automated Routing Not Supported
Community Forums Not Supported
IT Asset Management Not Supported
Interaction Tracking Not Supported
Multi-Channel Communication Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported

IT Management

Capacity Monitoring Supported
Event Logs Supported
Hardware Inventory Supported
License Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported
Compliance Management Not Supported
IT Budgeting Not Supported
Patch Management Not Supported

Project Management

Agile Methodologies Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported
Budget Management Not Supported
Portfolio Management Not Supported

YetiForce CRM Verified User Reviews

Write a Review
  • Jakub M.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great alternative for paid CRMs"

    Posted 2019-05-30

    Pros: It’s a free alternative to some very popular and very expensive CRMs everyone knows. It’s also open source, which makes it even better as you no longer depend on the software producer.

    Cons: sparse documentation seems to be the biggest issue

    Overall: It increased efficiency for accounting and project related processes, and saved us a significant amount of money. Great customization capability, very user friendly.

    Read More...
  • Tomasz W.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing opensource CRM"

    Edited 2019-03-05

    Pros: It helped us switch from several applications used for different purposes to just one - YetiForce. Now everything is neatly organized and can be easily found.
    YetiForce is free and offers free support.

    Cons: Can't really complain about anything, there are no major flaws.

    Overall: This is the best CRM you can find if you take info consideration the number of features and the quality of the software vs its price (free).

    Read More...
  • YetiForce helped my company automate and manage a number of internal processes. It's fast, secure, and reliable. It't a free all-in-one solution that can easily substitute any commercial CRM.
  • Excellent open source CRM! I like how easy to set up and navigate YetiForce is. You can customize pretty much anything you want the way you want. This definitely makes it easier to find the features you need everyday, and the ones that you barely use don't have to clutter your menu. I also like how each of the updates brings something new and amazing to the system. The updates are never only bug fixes or patches. There is always something new and useful that makes working with YetiForce even easier. It has one of the most advanced charts and widgets features I've ever seen in a CRM. They can be placed on the dashboard so all the data you need to quickly check is right there, you don't have to search the system to find it. It's a complete and free CRM that offers free support.
  • One of the best CRM systems I have ever used. Great features for any kind of business. Simple to use if you know what you need as a result. It solves many business problems. It's a "must have" for every sales departments who deals with customers. Also a great tool for managers, who wants to find out how to evolve their teams and increase sales. Guys from Yetiforce are very helpfull. You don't need to be IT expert do implement this software, but you have to know what kind of data you want as a reports. One of the my favourite features is dashboard which gives you the most important business data in a nutshell.
  • All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it’s very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.
  • One of the best CRM out there, try it you will never regret, also very nice support and very helpful and always replies in time.
  • This CRM is excellent. Very customizable. There takes some trial and error, but the list of options you have are staggering. Also, it is free (If you host it on your own server), so that makes it even more appealing.
  • I have been using Yetiforce for over 2 years now. I moved to them after being with Vtiger since 2010. I discovered the team who later went on to create Yetiforce when they used to develop components for Vtiger (their Roundcube email integration in particular) then I saw they had created a new CRM. I thought I would have a play with it and was blown away at how sophisticated it was - even so early on. Straight out the box I was able to add custom modules (no need to go in to the VTLIB (which was messy in Vtiger). No coding experience needed either and it was very intuitive. Over these last to years it has undergone rapid development, and to my surprise, a lot of the components we paid extra for with other systems where built in to Yetiforce. The good thing about this is these components then always work on every version they release (because they are built in) and you don't have to wait months for 3rd party developers to catch up - or pay to get someone else to get them to work again if the 3rd party developers can't do the work soon enough. That also brings problems as it only addresses the problem in the short term! I have used Yetiforce paid custom work service and have to commend them on the quality of the work they did. Their customer support is brilliant - the team are very helpful and friendly. I particularly liked the way they handled the process to extract the requirements from me - they gave advice on best approaches (as I had an idea but needed guidance as to how best to execute it). Given English is their second language, the communication was faultless, superb! Yetiforce gives people like me an opportunity to take an idea and create a small business out of it. With a bit of creativity (and lots of determination, you can bring your ideas to life. If you want to build something really special, the Yetiforce team provide an excellent service to help you achieve those goals. What I like about them is they work for major clients, but still have time for us who are just starting out too. Every new release just gets better, and I am always excited to see what it brings.
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