BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back.
Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
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Mobile Reach
Mobile Reach is a flexible mobile enterprise application platform that automates and improves service delivery for IT and field service organizations. Our award-winning mobile platform and robust mobile apps let field technicians be more productive and serve customers better and helps IT and field service directors and managers drive revenue and increase profitability. Mature-field engineer-on-building-roof-checking-solar-panelsService focused organizations can rapidly deploy configurable and usable mobile apps that seamlessly extend back-end enterprise mobile applications to your field force. Put process-driven enterprise mobile apps into the hands of your technicians in the field quickly, without any need for coding. Extend ServiceNow, BMC Remedy, Cherwell, SAP, ERPs, CRMs or other back-end applications and databases seamlessly to the field.
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FormsPro
FormsPro empowers your team to create smart, mobile forms for your entire organization. Capture and send data between field personnel, tech to tech, other employees, to your customers and back to your business solutions and office. Enhance Productivity. Provide technicians smart forms with logic to guide them through any use case in your business and increase their efficiency. Upload images and PDFs to rapidly deploy mobile forms, replacing paper and static data from fillable PDFs. A "safety first" culture can be achieved with forms requiring reviews, responses, photos, signatures and more! Our solution is designed to integrate to your business software solutions. Go beyond expectations by capturing and reporting on all your customer service delivery and commitments. Collect required data and auto-generate reports on the full range of compliance and workplace safety requirements and save $$$.
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CrewTracks
Ditch timecards, safety forms, and your daily reports. CrewTracks is the first truly paperless field management solution in the mobile timekeeping space. The web interface enables you to import bids, schedule jobs, dispatch crews and equipment, and view automatically-generated reports in real time, while the mobile app allows field workers to report attendance, production, and materials and equipment usage. Additionally, our document management feature allows you to upload plans, drawings, or custom PDF forms for the field crews to view, edit, annotate, and sign. CrewTracks helps you gather the information you need to eliminate paperwork, stay within budget, and stop letting time and money slip through the cracks.
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