Audience
Property managers and landlords in the USA and Canada
About Winston Ops
Winston Ops is a cloud-based AI front office for property managers handling resident and prospect calls, texts, and email. It answers leasing questions using current availability, captures lead details, sends application materials, and books showings. For residents, it records maintenance requests, routes urgent issues to the appropriate staff or vendors, and supports follow-up on repairs and late rent. Calls can be handled in 12 languages, with transcripts and, where available, recordings stored in a management console alongside tenant, unit, and property records. Managers can use Winston Ops with property software through available APIs, provide scheduled spreadsheet exports, or manage portfolio records in Winston Ops. It supports residential, affordable and voucher housing, single-family rentals, commercial, and mixed-use portfolios, with remote setup and staff training. The first-year rate is $3/unit/month with a $200 monthly minimum; it rises to $5/unit/month on November 15, 2026.