SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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KrakenD is a high-performance API Gateway optimized for resource efficiency, capable of managing 70,000 requests per second on a single instance. The stateless architecture allows for straightforward, linear scalability, eliminating the need for complex coordination or database maintenance.
It supports various protocols and API specifications, with features like fine-grained access controls, data transformation, and caching. Unique to KrakenD is its ability to aggregate multiple API responses into one, streamlining client-side operations.
Security-wise, KrakenD aligns with OWASP standards and doesn't store data, making compliance simpler. It offers a declarative configuration and integrates with third-party logging and metrics tools. With transparent pricing and an open-source option, KrakenD is a comprehensive API Gateway solution for organizations prioritizing performance and scalability.
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Gravitee
Gravitee is an AI agent management and API management platform designed to secure, observe, and govern interactions between AI agents, models, APIs, event streams, and enterprise services. Its AI Gateway provides centralized control for LLM traffic, MCP tool access, and agent-to-agent communication through LLM Proxy, MCP Proxy, and A2A Proxy capabilities. The platform can enforce authentication, authorization, least-privilege access, PII redaction, rate limits, spending controls, and audit logging across AI traffic. Gravitee also provides visibility into agent behavior, token consumption, dependencies, costs, and usage patterns so organizations can identify shadow AI and unmonitored workloads. Beyond AI governance, the platform manages APIs and event streams, including REST, GraphQL, gRPC, Kafka, and related enterprise integration patterns. Gravitee is designed for organizations that want a unified control layer for AI agents, APIs, events, and model access.
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