Voxpopme
Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos.
Learn more
Mindset AI
Mindset Al's agent talks to users, determine exactly what they're looking for, and serves up easy-to-digest slices of content. Mindset Al's agent instantly delivers accurate, personalized, specific answers directly from your content library. When users ask a question, the Al agent will engage in conversation to determine exactly what they're looking for, so they'll always get the best-fit answer. Capabilities allow our AI to interact like a human coach, offering different responses based on user's needs and preferences. Mindset automatically updates to keep your knowledge in sync. Choose which parts of your knowledge base Mindset can access. Fine-tune your agent to fit exactly what you need and give it access to any LLM. Mindset connects to all your workplace applications. See how employees are engaging with your content. Track agent bias, monitor performance, and run tests at scale before giving your team access.
Learn more
Lexer
Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement.
With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service.
With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value.
Learn more
LoyaltyPlant
LoyaltyPlant is a mobile ordering and loyalty app solution for restaurants that drives emotional brand loyalty and repeat sales. Understand your customers’ buying habits, patterns, and preferences, while gathering actionable insights to build more personalized brand experiences. Launch targeted campaigns to customer cross-sections; measure conversion rates and understand results with detailed data visualizations. Partner with a customer success manager dedicated to providing expert advice for maximizing the use of the platform and ROI of your loyalty program. Directly communicate with your customers, when you want, and how you want. Earning, choosing, and redeeming points generate positive emotions and loyalty toward your brand, as opposed to a transactional mindset via discounts. Understand your customers’ buying habits, patterns, and preferences, while gathering actionable insights to build more personalized brand experiences.
Learn more