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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

Upload files or add website URLs, a GPT chatbot will be built for you that can answer any questions about your content in real-time. Boost your chatbot's performance by training it on a range of data types, such as text, PDFs, and website URLs. You can use all 3 data types at once. Custom Q&A allows you to guide your chatbot in addressing questions that it may not be answering correctly or completely. ChatFast stands out from the crowd with the ability to ask for visitor information using natural language at the perfect moment. This is important because you don't want to miss out on getting important leads. Always stay in the loop with chat transcripts and new contact information sent to your email address. Webhook is also available to directly transfer your contacts to your favorite CRM in real-time. Simply enable public access for the chatbot and include the provided script in either the body or footer of your website (such as WordPress, Shopify, etc.).