QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring.
Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts.
QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.
Learn more

CoachIQ is sports facility management and scheduling software built for coaches and the facilities they run. It brings scheduling, payments, athlete management, communication, and your website into one platform, giving your team the tools to run the business and keep athletes coming back.
Manage private lessons, group training, camps, and clinics across coaches and locations. Set availability, coordinate training spaces, and let athletes book online. Sell session packs and recurring memberships, collect payments, and track credits without keeping separate spreadsheets.
Give athletes and families a connected experience from their first visit to your website through their next training session. Parents can book for multiple children, purchase training, and contact coaches through the Athlete Portal. Your staff can find booking history, payments, and athlete information in one place.
Coaching continues between sessions, too. Share training programs, deliver video feedback, and keep athletes working toward their goals. Automated reminders and follow-ups handle routine communication so coaches have more time for instruction.
CoachIQ supports independent coaching businesses, growing academies, and multi-location operations.
Book a free demo to see how CoachIQ fits your facility.
Learn more
ReconMonitor
ReconMonitor puts you in control of your workflows to keep the repairs moving forward from vehicle acquisition to customer delivery. If your team works away from your own fixed operation, this is your complete remote control. With this companion to ReconPro software, you can track each sublet or employee task and manage how those tasks are being performed. Automatic alerts will notify you if a sublet or employee gets behind schedule, and the system will send you several levels of visual alerts as any job for any car misses a milestone. This helps you execute your repairs at maximum speed. VIN Scan and decode, Customer Record Management, attach Photo and Video Inspections to work orders at the line-item level, one-touch bulk or line-item Approvals. The system provides access to OEM parts & numbers, mechanical labor hours, and parts ordering.
Learn more