Audience
Banks searching for a solution to offer better services and improve their operations
About WWS BAM
Banks have a growing need for software to make full use of the masses of data they collect concerning both the services they offer and how customers are using those services. Software should be able to extrapolate and process useful data in real time, in order to identify correlations and determine trends. It should also create reports and graphical representations of these multidimensional analyses, that can be used by the bank’s decision-makers. All services provided on the bank’s active retail channels can thus be analysed to design and implement targeted market strategies, for example to offer customized value-added services for an optimal customer experience. For banks to better leverage their wealth of data and gain a comprehensive, indepth view of information of strategic value to decision-making, Auriga has developed WWS BAM (Business Analytics Management).