Audience

Online publishers, news companies, lifestyle websites, review websites, and more

About Viafoura

Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users.

We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. Our suite of engagement and personalization solutions — including real-time conversations, custom polls, community chat, ratings & reviews, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors directly on brands' owned and operated properties.

Viafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment.

Integrations

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Company Information

Viafoura
Founded: 2012
Canada
viafoura.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support

Viafoura Frequently Asked Questions

Q: What kinds of users and organization types does Viafoura work with?
Q: What languages does Viafoura support in their product?
Q: What kind of support options does Viafoura offer?
Q: What other applications or services does Viafoura integrate with?
Q: What type of training does Viafoura provide?

Viafoura Product Features

Blog

Analytics
Comment Moderation
Post Management
Search
Collaborative Writing
File Sharing
Group Posting
Monetization Tools
WYSIWYG Rich Text Editing

Community

Content Moderation
Discussions / Forums
Ideation / Crowdsourcing
Member Directory
Membership Management
Content Management
Event Management
Group Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking
Canned Responses
Geo Targeting
Offline Form
Screen Sharing
Transfers / Routing

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Campaign Management
Social Sharing
White Label

Viafoura Additional Categories