Audience
Organizations that need a video-powered digital customer experience solution
About Vee24
Connect your virtual and in-store experience to grow revenue, increase customer satisfaction, and build brand loyalty. Let your online customers go in store from the comfort of their home. Bring your in-person selling online. Help customers find what they need, offer complementary products, walk them through checkout. Powered by high-quality video chat, cobrowsing, text chat, chatbots, online appointment scheduling, and more in a single platform. Deliver the service, product advice and knowledge your customers love online. Connect your virtual and in-store shopping to deliver a flawless customer experience. Provide an immersive experience that increases conversions and average order value. High-definition video brings your product up-close and personal.
Other Popular Alternatives & Related Software
Talkative
Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels.
Learn more
RichCall
RichCall helps you sell and support remotely providing your customers with a one-touch live support option.
Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools.
The typical use cases for RichCall are:
Click-to-call, click-to-video and co-browsing for your customers:
- click-to-call with co-browsing for customer support
- start a co-browsing session on the fly
Mobile camera sharing for sales and support:
- video sales – an agent shows a product through the shared mobile camera
- customer support – a customer shares his mobile camera to show a malfunctioning device
Video and collaboration for kiosks:
- remote expert help with HD video, scanner and printer
- live video-assistance option for your existing self-service and support kiosks
Learn more
FindMyStore
FindMyStore is an interactive SaaS-based Store/Branch Locator solution to give users a seamless transition from online to the in-store experience. A perfect solution that will help in increasing your store/branch footfall and enhance your customer experience.
- Stay on top of your local search results (Google, Bing) with integrated technical SEO
- Have features like book appointments (offline/video call), live WhatsApp chat, local offers redeemable in-store, and more
- Get real-time insights with integrated Google Analytics
- Integrable with GMB
- A white-labeled solution that can easily be integrated into your existing or new website
- Supports local languages
- Easy to use for customers who are finding stores nearby based on their location
- Comes with Google Maps Platform to showcase the most accurate and real-time data
- Comes with an Admin Dashboard using which store locator can be set up in no time and multiple customizations can be made
Learn more
Talisma Chat & Co-browse
Talisma Chat and Co-browse enables organizations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing. Agents can interact concurrently with multiple visitors while delivering personal and immediate attention to enhance the visitor’s online experience. With Talisma Chat and Co-browse, employees have single-click access to a unified view of all previous customer interactions from any communication channel and quickly respond to enquiries using a knowledgebase of FAQs, response templates, Web links, and documents. Talisma DCEP chat is designed to trigger chat sessions based on a pre-defined set of visitor behaviour. This means your web visitors get a chat invitation when they land on your site or display certain browsing traits. It helps improve customer experience, reduce operational costs attached to customer service, reduces instances of shopping cart abandonment, and increases conversions.
Learn more
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Vee24
United States
www.vee24.com
Videos and Screen Captures
Other Useful Business Software
$300 Free Credits to Build on Google Cloud
Put your $300 in credit toward real workloads, then keep building with free monthly usage for 20+ products. No commitment and no charge until you upgrade.
Product Details
Platforms Supported
Cloud
Training
Live Online
Webinars
In Person
Support
Phone Support
Online
Vee24 Product Features
Live Chat
Canned Responses
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported
Transfers / Routing
Not Supported
