Audience
Organizations that need a video-powered digital customer experience solution
About Vee24
Connect your virtual and in-store experience to grow revenue, increase customer satisfaction, and build brand loyalty. Let your online customers go in store from the comfort of their home. Bring your in-person selling online. Help customers find what they need, offer complementary products, walk them through checkout. Powered by high-quality video chat, cobrowsing, text chat, chatbots, online appointment scheduling, and more in a single platform. Deliver the service, product advice and knowledge your customers love online. Connect your virtual and in-store shopping to deliver a flawless customer experience. Provide an immersive experience that increases conversions and average order value. High-definition video brings your product up-close and personal.
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Talkative
Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels.
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RichCall
RichCall helps you sell and support remotely providing your customers with a one-touch live support option.
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The typical use cases for RichCall are:
Click-to-call, click-to-video and co-browsing for your customers:
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Video and collaboration for kiosks:
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Talisma Chat & Co-browse
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FindMyStore
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- Get real-time insights with integrated Google Analytics
- Integrable with GMB
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- Supports local languages
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- Comes with an Admin Dashboard using which store locator can be set up in no time and multiple customizations can be made
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Vee24
United States
www.vee24.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
Webinars
In Person
Support
Phone Support
Online
Vee24 Product Features
Live Chat
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Customizable Branding
Transfers / Routing
