QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring.
Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts.
QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.
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6clicks
6clicks is an easy way to implement your risk and compliance program or achieve compliance with ISO 27001, SOC 2, PCI-DSS, HIPAA, NIST, FedRamp and many other standards.
Hundreds of businesses trust 6clicks to set up and automate their risk and compliance programs and streamline audit, vendor risk assessment, incident and risk management and policy implementation. Easily import standards, laws, regulations or templates from our massive content library, use AI-powered features to automate manual tasks, and integrate 6clicks with over 3,000 apps you know and love.
6clicks has been built for businesses of all shapes and sizes and is also used by advisors with a world-class partner program and white label capability available.
6clicks was founded in 2019 and has offices in the United States, United Kingdom, India and Australia.
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Rocket Secure Host Access
Rocket® Secure Host Access is a security-first terminal emulation solution designed to protect access to critical host and mainframe applications. It extends modern identity and access management (IAM) controls directly to green screen environments. The platform enables phishing-resistant, passwordless authentication to reduce credential-based threats. Rocket Secure Host Access supports compliance with regulations such as HIPAA, PCI-DSS, and DORA. It works across desktop, web, and hybrid environments for flexible deployment and consolidated ongoing administration. Strong encryption standards like TLS 1.3 and SSH help safeguard sensitive data. The solution strengthens enterprise security without disrupting existing workflows.
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StandardFusion
A GRC solution for technology-focused SMB and Enterprise Information Security teams. StandardFusion eliminates spreadsheet pain by using a single system of record. Identify, assess, treat, track and report on risks with confidence. Turn audit-based activities into a standardized process. Conduct audits with certainty and direct access to evidence. Manage compliance to multiple standards; ISO, SOC, NIST, HIPAA, GDPR, PCI-DSS, FedRAMP and more. Manage vendor and 3rd party risk, and security questionnaires easily in one place. StandardFusion is a Cloud-Based SaaS or on-premise GRC platform designed to make InfoSec compliance simple, approachable and scalable. Connect what your organization does, with what your organization needs to do.
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