Audience
Support, customer success, account management, loan officers, onboarding specialists
About Upscope
Upscope provides the perfect tools for teams who need to communicate tricky topics online or over the phone. Like screen-sharing (but better). HelloScreen is the perfect customer experience tool for teams who need to communicate complexity online or over the phone. HelloScreen has been specifically built to modernize your CX function and take it to new heights. Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log. HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.
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Pricing
Starting Price:
$18 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Upscope
Founded: 2016
United Kingdom
upscope.io
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Upscope Frequently Asked Questions
Upscope Product Features
Remote Support
Diagnostic Tools
Screen Sharing
Session Transfer
File Transfer
Live Chat
Real-time Chat
Remote Control
Session Recording
Surveys & Feedback
Screen Sharing
Desktop / Browser Sharing
Annotations / Drawing Tools
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording