Audience
Organizations that need a suite of customer service solutions
About Ulysses Suite
Ulysses is a modern web-based customer service solution that can be easily deployed in the public cloud, private cloud or on client premises. Ulysses is faster to deliver winning results than the competition without compromise. Ulysses is unique as it measures and monitors your success every moment with its patented SLA driven workflow action engine. Ulysses significantly reduces the cost of handling your customer interactions and increases your profitability and customer satisfaction. Ulysses Sales & Marketing is a powerful CRM (Customer Relationship Management) tool which streamlines business processes. Ulysses Sales & Marketing contains all the information needed to efficiently manage, forecast and report sales through all stages of the life cycle.
Other Popular Alternatives & Related Software
BlueFolder
Introducing BlueFolder – Your Ultimate Service Management Solution
Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency.
Key Features:
Intuitive Work Order Management
Dispatch and Scheduling
Customer Relationship Management (CRM)
Mobile Accessibility
Billing, Invoicing, and Payments
Asset/Equipment and Contract Management
Customizable Reporting
Integration Capabilities
Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips.
Learn more
HubSpot CRM
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform.
HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.
Learn more
C2CRM
At Clear C2, we understand that different companies have different business requirements. We designed C2CRM to allow you to choose only the functions you need. Our CRM system is a cost-effective solution that will grow with your business.
C2CRM consists of four modules that integrate to provide a comprehensive CRM solution: Relationship Management, Sales Automation, Marketing Automation, and Customer Service. Only buy what each user needs.
The C2CRM Relationship Management module is the core of our solution. It consists of all the logic you need to manage your business relationships effectively and a mobile app to keep your sales team informed while on the road. Get a 360-degree view of your accounts, contacts, and activity with built-in dashboards, workflow automation, and reports.
Learn more
ReachOut Suite
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.
Learn more
Integrations
No integrations listed.
Company Information
QMS Software
Founded: 1997
Ireland
www.qms-software.com
Videos and Screen Captures
Other Useful Business Software
Earn up to 16% annual interest with Nexo.
Generate interest, access liquidity without selling, and execute trades seamlessly. All in one platform.
Geographic restrictions, eligibility, and terms apply.
Product Details
Platforms Supported
Cloud
Support
Phone Support
Online
Ulysses Suite Product Features
Field Service Management
Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management
Contract Management
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Help Desk
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Community Forums
Incident Management
Multiple Brands / Products
Self Service Portal
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
