Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time.
At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive.
Every interaction becomes part of a compounding intelligence layer. With 775M+ AI recaps and counting, Dialpad Contact Center turns each conversation into operational insight that improves resolution rates, agent productivity, and CX outcomes over time. That intelligence is continuously optimized, governed, and made visible across your organization through Dialpad's Guardian safety layer, ensuring secure, enterprise-grade AI operations at scale.
Dialpad Contact Center is built to resolve up to 80% of issues autonomously, reducing operational complexity while giving human agents the context they need for what still requires a human touch. People stay at the core; intelligence sits at the edge, ready to act the moment it's needed.
Rather than asking enterprises to take autonomy on faith, Dialpad Contact Center is validated through Dialpad's Proving Ground, so teams can confirm ROI and reliability before committing at scale — a modern alternative to legacy, static bots and fragmented support stacks.
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SCIKIQ Data Fabric makes enterprise data AI-ready, without rebuilding the data stack, In weeks and months or years SCIKIQ is an AI-native Data & Intelligence Platform that helps enterprises connect, contextualize, govern and activate their data for analytics, Generative AI and intelligent agents. Instead of adding another disconnected tool, SCIKIQ creates a unified intelligence layer across the technology you already use from SAP, Oracle and Salesforce to Snowflake, Databricks, cloud platforms, data lakes and enterprise applications.
The result is trusted, contextualized and AI-ready enterprise data — in weeks, not years. What makes SCIKIQ Data Fabric different is its ability to bring the entire data-to-AI journey into one platform. Data integration, transformation, data quality, governance, catalog, lineage, semantic models, knowledge graphs, conversational analytics, AI/ML, data products and AI agents work together rather than as separate tools.
At the heart of SCIKIQ is Contextual Intelligence. SCIKIQ connects technical metadata with business definitions, KPIs, ownership, relationships and rules so that people and AI understand what enterprise data actually means. This semantic foundation helps create more trusted analytics and better-grounded AI responses.
Business users can simply ask questions of their enterprise data in natural language, explore KPIs and root causes, and receive contextual answers without depending on SQL or waiting for another report.
For data and technology teams, SCIKIQ provides a governed foundation with 200+ connectors, active metadata, multi-hop lineage, data quality, role-based governance and multi-cloud support across AWS, Azure, GCP, hybrid and on-prem environments, and you don't have to rip and replace your existing investments. SCIKIQ works with your stack, not against it.
SCIKIQ has been recognized by Forrester, NASSCOM, YourStory, Inc42 and DataIQ, providing independent validation of its innovation in enterprise data and AI.
If your enterprise already has data but is struggling to turn it into trusted AI, SCIKIQ is where that journey begins
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3X Code Conversion
3X Code Conversion is an AI-augmented data engineering accelerator that converts legacy SQL and ETL code into modern cloud platform code. The tool supports migrations from Teradata, Oracle, Netezza, SQL Server, MySQL, PostgreSQL, and Redshift to Snowflake, Databricks, BigQuery, Microsoft Fabric, Synapse, and other modern data platforms. It can ingest SQL scripts, stored procedures, ETL jobs, BTEQ macros, FastLoad jobs, SSIS pipelines, and undocumented legacy codebases. 3X Code Conversion uses deep code understanding, complexity scoring, agentic conversion, automated refactoring, testing, validation, and developer action items. The platform generates converted code, validation reports, standardized formatting, migration summaries, documentation, and AI-assisted code reviews. Built for enterprise cloud migrations, 3X Code Conversion helps data teams move legacy code to modern platforms in hours instead of months.
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