4.3 out of 5 stars
(8616 Ratings)
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale.
Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners.
Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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4.5 out of 5 stars
(1246 Ratings)
8am™ is business management software for professional service firms designed to help law firms, accounting firms, and other professional services organizations run more efficiently from client intake to payment. Bringing together trusted products like LawPay, MyCase, CasePeer, DocketWise, CPACharge, and ClientPay, the platform delivers a unified solution for practice management, case management, document management, billing and invoicing, payment processing, accounting, and financial reporting.
With enterprise-grade security, seamless integrations, and award-winning support, the platform empowers professional service firms to work smarter—not harder. Over 260,000 professionals and 175+ associations trust 8am technology to power their practices, simplify operations, and drive sustainable growth.
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Rev
Rev is an Investigative Intelligence Platform that helps legal and investigative teams find, analyze, cite, and organize critical evidence faster. The platform supports evidence analysis across recordings, depositions, police reports, body cam footage, medical records, Word documents, PDFs, TXT files, audio, and video. Rev provides AI and human transcription, with AI transcription for early review and human transcription for higher-accuracy legal use cases. Users can ask questions across evidence files, surface contradictions, reconstruct timelines, create memos, draft case summaries, and keep every answer cited to the source record. The platform also supports transcript editing, timestamped clipping, secure sharing, mobile dictation, and document export to PDF or Word. Built for lawyers, law enforcement, court reporters, and investigative teams, Rev helps users turn evidence files into searchable, citable, and defensible case records.
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