Twilio Flex
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels.
Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications.
Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.
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Thalamus AI
Thalamus AI is an AI-native RFP and proposal platform that helps enterprise proposal teams automate the full RFP lifecycle - from bid qualification and requirement mapping to SME collaboration, compliance tracking, addendum management, source-linked proposal drafting, and post-submission learning.
Powered by AI agents and a verified RFP content library, Thalamus AI supports RFPs, RFIs, DDQs, security questionnaires, Q&A forms, portal responses, and complex narrative proposals in one workspace.
Trusted by organizations including AGS Health, EBC, R1, and Whatfix, Thalamus AI is built for teams that need more than answer automation. It helps proposal teams build stronger RFP responses with bid strategy, compliance control, SME coordination, traceable knowledge, and institutional learning.
Thalamus AI is SOC 2 Type II and ISO 27001 certified, giving enterprise teams a secure AI RFP software platform for high-stakes proposal, questionnaire, and bid management workflows.
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Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications.
We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including:
SMS
MMS
RCS
Live Chat
WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
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Thalamus
Complete GME interview management solution for applicants & programs. Easy, secure, and automated interview scheduling to optimize in-person & virtual recruitment. Thalamus’ core scheduling software provides comprehensive interview management via a real-time scheduling system, online and mobile. Programs can easily manage their entire interview season in one complete solution. Applicants may instantaneously confirm interview dates and take full control of their schedules. Thalamus’ Itinerary Wizard provides near-instantaneous creation of faculty and candidate interview schedules, including virtual interview links. Incorporate faculty availability, and applicant and program preferences, while building 1 on 1, panel, or group meetings for streamlined interview day schedule creation in minutes. Thalamus’ custom virtual interview platform was designed to provide full support for the GME interview process.
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