Audience
Businesses looking for a customer service platform
About Textology
Supports text-enablement of existing landlines including toll-free and non-toll-free numbers. Supports auto replies such as “we are currently closed and will get back to you” and quick replies based on standard, pre-written customer responses. Allows you to assign a conversation to an agent group or another individual. Supports both one-on-one conversations and one-to-many messages sent to a distribution list of customers. Supports message forwarding to your email inbox and mobile messaging app — from where you can also reply.
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» Manage one main phone number or multiple direct lines.
» Send one-to-one or bulk texts to a group of contacts.
» Compatible with toll-free or local numbers.
» Personalized responses based on visitor replies.
» Better than forms for capturing leads.
» Escalate requests to your human staff.
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If you are a Zipwhip user looking for an alternative, Falkon SMS is the ideal platform to instantly reach your customers and drive your business growth through modern business texting.
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TextBox
Until recently, landline VoIP and toll-free phone numbers couldn't text. Now they can have true two-way text conversations with business-class tools. Can your business landline, toll-free or VoIP number be text enabled? Most business landline VoIP and toll free telephone numbers can be activated with TextBox. Of course mobile numbers cannot because they are already text enabled. If your number is eligible and verified, activating it is a simple process that only takes minutes. If your business landline, VoIP or toll-free number is eligible, the next step is to verify that your business is the owner of the number(s) to be activated. The simplest way is for us to call you at the number to verify it is yours and send you an electronic Letter of Authorization for permission to activate the number(s).
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We help businesses deliver smarter, faster, and more personalized interactions—always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities.
Our solutions include:
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2. Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations.
3. AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools.
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Pricing
Starting Price:
$78 per month
Integrations
No integrations listed.
Company Information
Textology
Founded: 2015
United States
www.textology.co
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online
