Audience
eCommerce teams searching for an eBay customer support solution
About Subivi
We’ve built Subivi so that you could manage your entire customer support cycle in an easy and intuitive way. Our platform is packed with features especially built so that you can close your tickets in the minimum time possible while keeping your customers satisfied and ready for future purchases. We know how frustrating eBay’s messaging and ticketing system can be, which is precisely why you could handle all of your tickets in Subivi without even opening eBay. Upload labels, issue refunds (full or partial) and update tracking numbers. Subivi is built to support all of eBay’s ticket types, including returns, cases, INS cases, cancellations, and messages. As business owners, we are often required to perform tedious, repetitive tasks, whether it’s constantly opening and closing an excel sheet with your template message, copy-pasting the customer’s information or sending a ‘thank-you’ message after each new order.
Pricing
Starting Price:
$12 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Subivi
Founded: 2016
Israel
app.subivi.com
Videos and Screen Captures
Ochatbot
Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot.
Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee.
Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking.
The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights.
Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.
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WISMOlabs
Provide an outstanding post-purchase experience to customers through shipment tracking, notifications, and more.
Generate 20-30X ROI, build brand loyalty and improve LTV by 100%, increase customer satisfaction and reduce WISMO support calls by up to 90%
✅ Generate 20-30x ROI with unlimited marketing possibilities
Upload marketing messages, break your customers into segments, and show different marketing assets to different customer segments at different times.
✅ Logistics visibility
Real-time view on all your post-sale logistics. Shipment progress and delivery accuracy reports.
✅ Behavioral analytics
Customer engagement reports provide actionable insights to drive marketing decisions.
✅ Branding
Fully customizable and personalized branded tracking experience that drives loyalty and sales and lowers support costs - all through your brand’s voice.
✅ Notify
Keep your customers, departments, systems, and tools in the know with unlimited notifications.
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Jasper PIM
Jasper PIM is a modern Software as a Service (SaaS) Product Information Management System, or PIM, operating as your core data repository – your single source of truth – for all product information.
Jasper is one powerful tool to centralize, merchandise, and synchronize your product data throughout your eCommerce business. Set products content once and publish to multiple eCommerce platforms, even schedule content and pricing ahead of time.
We support popular eCommerce platforms (ex. Shopify, BigCommerce, Magento) and marketplaces (ex. Amazon, Walmart, Ebay, Google Shopping and over 400 syndicating channels)
We also provide Systems Integration Services to all our Enterprise customers looking for an iPaaS 360 multi stack integrations to backend systems like ERP, Accounting, CRM's, and unique frontend platforms.
Jasper serves customers all over the world and has a solution that will fit your business needs & budget. Our Solution pricing starts at just $999 USD / month
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OpenWidget
OpenWidget is a free website widget plugin allowing you to boost your customer engagement and build consistent customer journeys with the use of essential tools available for you out of the box:
- Instagram Feed Widget for websites, allowing to share your brand personality on the website;
- Contact Card, giving your customers the option to leave you a message that will be sent straight to your email;
- FAQ module, providing them with instant answers to all of the common questions;
- Product Cards displaying all of your latest deals or hot drops.
All of the above features are available for free, and with the AI-enhanced product onboarding and configuration, you can save both the time and effort that you would normally spend on configuring ecommerce software. The time that you can then use to focus on improving your customer service and closing more sales.
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Product Details
Platforms Supported
SaaS
Training
Live Online
Support
Phone Support
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