Audience

Marketing teams that need a complete Restaurant Marketing platform

About Spothopper

The fastest growing technology for restaurants. Now more than ever you need to look amazing when a customer looks you up. Generate online buzz and get thousands of customers excited to try your restaurant. Online revenue drives 100's big-ticket catering & parties, even during covid.

Integrations

No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.5 / 5
support 1.5 / 5

Company Information

Spothopper
www.spothopperapp.com

Videos and Screen Captures

Spothopper Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Live Online
Support
Online

Spothopper Frequently Asked Questions

Q: What kinds of users and organization types does Spothopper work with?
Q: What languages does Spothopper support in their product?
Q: What kind of support options does Spothopper offer?
Q: What type of training does Spothopper provide?

Spothopper Product Features

Restaurant Marketing

Marketing Automation
Email Marketing
SMS Marketing
Loyalty Management
Website Builder
Online Ordering
Social Media Management
Feedback Management
Promotion Management
CRM
Customer Data Platform
Advertising Management
Personalization
Menu Management

Spothopper Reviews

Write a Review
  • Alexis S.
    Website Manager, Agency Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Beware their billing department and don't expect a lot"

    Posted 2024-01-03

    Pros: Their presentation of materials from their salespeople was great.

    Cons: Once you sign on the contract, the salespeople disappear and they hand you over to an email in the sky, with a template site creation that is less impressive than a basic site on Wix. Nothing the salespeople promised came to fruition. The photographer they supplied was less than professional and the pictures could have been done better by my bar staff. (Actually, we had them redo the pictures.) I took down the website after six months, and continued to make payments on the contract, and upon canceling the service at the end of the contract, they have repeatedly billed me for additional time. I have dealt with four different people there, and there doesn't seem to be any communication between the departments. Now they are stating that only 6 of the 12 payments were made, and they want to charge my account for the rest - this is when I called to have them reverse the 2nd erroneous withdrawal. There is no one to call direct, and emails get put up a chain of command that takes days to get back to you.

    Overall: There are better alternatives! Or find a real design company to handle your site with proper customer service. Don't go with them if you are running Toast POS! And definitely keep track of all your bank statements, as well as alert bank to block their access upon finishing the payments.

    Read More...
  • A Spothopper User
    Marketing Director
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Spothopper over promises and under delivers"

    Posted 2023-10-24

    Pros: The video is nice- that's about where it stops.
    I guess the ability to change the menu in real time is better than single platform.

    Cons: Nothing about this works well.
    You do not have the ability to control users access level- we wanted mgmt to be able to access bookings only, but it's either all or nothing access.
    The site is just a basic template for every concept- they do not seem to be able to handle a multi-unit concept.
    Using only google fonts is an absolute joke.
    We don't have the ability to schedule posts on our time- it tries to be smart, but I've tried to post something for a specific day and it always goes out after that.
    There are so many more cons.

    Overall: It has been horrible- do not waste your time and money with this software. If someone has no idea about websites/marketing/etc it might be a little useful- but other than that it is a complete waste of time and money.

    Read More...