HungerRush vs. Spothopper Comparison


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About HungerRush is a leading provider of integrated restaurant technology solutions, serving restaurants of all sizes and cuisines. The flagship POS platform is a comprehensive cloud-based restaurant management system tailored to quick-service and fast-casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting, marketing, and loyalty programs. HungerRush provides flexible software to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools they need to grow their business.	About The fastest growing technology for restaurants. Now more than ever you need to look amazing when a customer looks you up. Generate online buzz and get thousands of customers excited to try your restaurant. Online revenue drives 100's big-ticket catering & parties, even during covid.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Quick-service and fast casual restaurant brands, including pizza and delivery/take-out concepts.	Audience Marketing teams that need a complete Restaurant Marketing platform
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Available upon request Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.1 / 5 ease 1.1 / 5 features 1.1 / 5 design 1.4 / 5 support 1.4 / 5 Read all reviews
Pros & Cons from Real Users Pros -Onsite install & training -Easiest POS. -Call 24 hour customer support (USA) -Innovative software. HungerRush has everything you need to manage and market your restaurant. Their platform will get you set up with online ordering, marketing, customer loyalty programs, and overall restaurant management. Cons Had some difficulty with credit card machine once. So far, there is nothing I have come across that I don't like.	Pros & Cons from Real Users Pros I liked the Reels it created for social media. It created nice looking posts for FB including National celebration days. N/A. I have no pros for this company! Right out of the gate they were very misleading. I specifically asked what hidden fees are there? On camera the rep stated the only variable to the cost would be if I wanted videos or just pictures for the site. Which is clearly understandable. They seemed decent for a week but I was always uncomfortable by the way the relationship started and the amount of pressure they applied to us just to sign up. Nice pictures but you could hire a photographer $100 for that. They drag out the website for months while charging you the monthly fee while you get nothing in return. Total scam company. Do not use!! Please learn from me. I’m bringing them to court. Cons Cost Almost impossible to cancel- They talk in circles acting like they are concerned about your business but they are just trying to keep you paying. Functions are rudimentary-I.e. Applications- I had to follow up with every applicant to ask questions beyond their name, phone, and email Fine print information- the photos they take belong to them After initial contract, you don’t go month to month as it seems- you pay month to month but are contracted for a whole year Without hard data to substantiate this- I do not feel like it helped my business at all. They claim a lot of $ that they brought in but I was still doing all the social media posting, etc. Never delivered what was promised, took money and offered no refunds They are very misleading!!! They are built in a way to force you into upgrading. If not they trap you into a contract. They actually offer you nothing that your averaging marketing person can’t do better. Everything else. The service they provide, you can do on your own. The company is being run into the ground by the owner’s son, who is incredibly rude and arrogant. I can only hope they go out of business soon. Everything about them. They charge big monthly fees while they ‘develop’ your website for months all while you get nothing in return. They are a scam. I will do my best to bring them down in court.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information HungerRush Founded: 2003 United States www.hungerrush.com	Company Information Spothopper www.spothopperapp.com
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Categories Food Delivery Supported Gift Card Supported Kitchen Display Systems Supported Menu Supported Online Ordering Supported Point of Sale Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant Marketing Supported Restaurant POS Supported	Categories Restaurant Marketing Supported
Restaurant Marketing Features Advertising Management Not Supported CRM Not Supported Customer Data Platform Supported Email Marketing Supported Feedback Management Supported Loyalty Management Supported Marketing Automation Supported Menu Management Supported Online Ordering Supported Personalization Supported Promotion Management Supported SMS Marketing Supported Social Media Management Not Supported Website Builder Supported Show More Features Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Menu Features Color-Coding / Upselling Tools Supported Digital Signage / Menu Boards Supported Kiosk Menus Supported Menu Design Tools Supported Menu Item Management Supported POS Integration Supported Pre-Made Menu Templates Not Supported Printed/Paper Menus Not Supported QR Code Menus Not Supported Tablet Menus Not Supported Online Ordering Features Integrated Gift Cards Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Supported White-Label Supported Point of Sale Features Barcode Scanning Not Supported Commission Management Not Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Not Supported Returns Management Not Supported Restaurant Management Features Billing & Invoicing Not Supported Built-in Accounting Not Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Not Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Not Supported Tips Management Not Supported
Integrations 7shifts Supported Apple Pay Supported Braze Supported Checkmate Supported DoorDash Supported Grubhub Supported HotSchedules Supported Postmates Supported Restaurant365 Supported Uber Eats Supported Worldpay Supported Show More Integrations View All 11 Integrations	Integrations 7shifts Not Supported Apple Pay Not Supported Braze Not Supported Checkmate Not Supported DoorDash Not Supported Grubhub Not Supported HotSchedules Not Supported Postmates Not Supported Restaurant365 Not Supported Uber Eats Not Supported Worldpay Not Supported Show More Integrations
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