Audience

Internet service providers looking for a tool to automate their complex workflows for enhanced business efficiency

About Sonar

Sonar helps ISPs simplify day-to-day processes for profitability so they can focus on growing their business. Flexible, automated billing complete with intelligent financial reporting tools. Centralize complex billing operations with Sonar’s advanced billing tools and business intelligence reporting. Automate revenue collection, automatically generate branded invoices, and manage various tax implications across multiple jurisdictions with pre-built tax integrations. Simplify your operations and synchronize workflows across multiple departments with intelligent automation. Get real-time visibility into all aspects of your organization with industry-focused functionality that helps growing internet service providers see and connect every facet of their business. We provide all the tools you need to manage operations efficiently. Sonar is a scalable and fully integrated solution that helps service providers consolidate their data in one place for improved visibility.

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Pricing

Starting Price:
$0.75 per subscriber

Integrations

API:
Yes, Sonar offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 1.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5
More Reviews for Sonar Write a Review

Company Information

Sonar
Founded: 2015
United States
sonar.software/

Videos and Screen Captures

Sonar Screenshot 1
Sonar Screenshot 1 Sonar Screenshot 2 Sonar Screenshot 3 Sonar Screenshot 4 Sonar Screenshot 5 Sonar Screenshot 6
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Sonar Frequently Asked Questions

Q: What kinds of users and organization types does Sonar work with?
Sonar works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Sonar support in their product?
Sonar supports these languages: English.
Q: What kind of support options does Sonar offer?
Sonar offers support via phone support and online.
Q: What other applications or services does Sonar integrate with?
Sonar integrates with: Admiral, Adtran Total Access 900 Series, Atlas, Avalara, Calix Cloud, and Nokia OSS.
Q: Does Sonar have an API?
Yes, Sonar has an API.
Q: What type of training does Sonar provide?
Sonar provides training in the form of documentation, live online, webinars, in person, and videos.
Q: How much does Sonar cost?
Pricing for Sonar starts at $0.75 per subscriber.

Sonar Product Features

Billing and Provisioning

Carrier Access Billing Not Supported
Self Service Portal Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Order Management Not Supported
Rating Not Supported
Provisioning Not Supported
Pre-Paid Systems Not Supported
VoIP Not Supported
Internet Not Supported
Service Order System Not Supported
Flexible Rate Tables Not Supported
Post-Paid Systems Not Supported

Sonar Verified User Reviews

Write a Review
  • A Sonar User
    Network Ops
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 2 out of 5 stars
    Ease 1 out of 5 stars
    Features 3 out of 5 stars
    Pricing 3 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 2 out of 10

    "Clunky software and very slow "

    2 out of 5 stars Posted 2026-04-23

    Pros: We liked sonar when we used V1. We use to get great support but that has since changed. Most of the time we are ignored when submitting tickets.

    Cons: We were forced to moved to V2 and the migration didn’t go very smooth. The software is more complicated to use and things don’t always make sense for our employees. We have had several issues with billing running properly and the amount of unplanned outages this past year have been very costly to our operations and customers.

    Overall: Overall if you are a small WISP it may be okay but if you are a growing Fiber provider I don’t think that you will be very pleased with Sonar.

    Read More...
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