Audience
Companies looking for a reputation and omnichannel customer care solution
About Social Places
Somehow, somewhere, someone is online saying something. Is your brand ready to respond? 89.5% of consumers trust reviews as much as a personal recommendation. Positive reviews influence people to interact with a business by clicking to visit their website, calling or visiting. Choose which platform and review score to showcase. Customised notifications for brands, managers & customers. Use our API to show customer reviews and testimonials to your website. Multi Channel Chatbot – FB, website, WhatsApp, Twitter, Skype. Machine learning and Natural Language Processing powered by MILA. FAQ, custom responses per platform, Store Locator, Receive Reviews, Human Handoff.