Audience

Companies looking for a reputation and omnichannel customer care solution

About Social Places

Somehow, somewhere, someone is online saying something. Is your brand ready to respond? 89.5% of consumers trust reviews as much as a personal recommendation. Positive reviews influence people to interact with a business by clicking to visit their website, calling or visiting. Choose which platform and review score to showcase. Customised notifications for brands, managers & customers. Use our API to show customer reviews and testimonials to your website. Multi Channel Chatbot – FB, website, WhatsApp, Twitter, Skype. Machine learning and Natural Language Processing powered by MILA. FAQ, custom responses per platform, Store Locator, Receive Reviews, Human Handoff.

Integrations

Ratings/Reviews

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Company Information

Social Places
Founded: 2013
South Africa
socialplaces.io

Videos and Screen Captures

Social Places Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Phone Support
Online

Social Places Frequently Asked Questions

Q: What kinds of users and organization types does Social Places work with?
Q: What languages does Social Places support in their product?
Q: What kind of support options does Social Places offer?
Q: What other applications or services does Social Places integrate with?
Q: What type of training does Social Places provide?

Social Places Product Features

Local Marketing

NAP Management (Name/Address/Phone)
Online Listings Management
Email Marketing
Social Media Management
SEO Management
PR Management
CRM
Advertising Management
Live Chat
Store Locator
Review Management
Website Management
Feedback Management
Reporting / Analytics

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
White Label

Social Media Management

Brand Tracking
Multi-Account Management
Multi-User Collaboration
Automated Publishing
Customer Engagement
Social Media Monitoring
Content Management
Reporting/Analytics
Post Scheduling