Audience
Websites who want to start a personal conversation with their visitors.
About Smartsupp
Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites.
See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.
Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today.
Key features:
Customizable chat box
Customer satisfaction rating
Automatic messages
Mobile apps
Shortcuts (canned responses)
Detailed statistics
Integrations with e-commerce platforms
Visitor recording (session replay)
Pricing
Starting Price:
$0.01/month/user
Pricing Details:
Packages:
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Version:
Free Version available.
Integrations
Company Information
Smartsupp
Founded: 2013
Czech Republic
www.smartsupp.com
Videos and Screen Captures
Smartsupp_dashboard
Lime Talk
Put Lime Talk online chat on your website or e-shop and give every customer a chance to get in touch with you and receive a reply in a matter of seconds.
Lime Talk provides a real time overview of your website visitors along with useful information such as geographical location of every visitor, which product they are currently browsing, and other details.
Lime Talk is mobile optimized and fully customizable: you can choose any color and any text.
Learn more
FreeChat
FreeChat App is one of the most straightforward chat widgets. It helps you make your team reachable and your customers happy.
After choosing the messaging apps, you can start customizing your chat popup to your taste.
Also, adding the images to your chat popup with drag-and-drop technique is user-friendly. FreeChat App both saves time and your money because it’s completely free.
Don’t waste your time anymore and follow the steps on the website to add a chat popup to your website.
Learn more
Fuse IM
It's much more than chat software. Install live chat on your website and connect your channels to start engaging customers instantly. Simplify communications from a shared inbox for a better experience for the whole team and customers alike. Every visitor on your site is a potential customer. Be there for them when they can't find what they need. Capture leads when your team are away. It's faster, easier and more natural relationships with customers using messaging to boost customer experience and satisfaction. Break down barriers between you and your customers over email or phone. Customers are more likely to give feedback when live chat is available. Match your brand and make chat your own by customizing the position, colours, office hours and more. Proactive chat using prompts to guide or assist visitors. Ask for feedback, help with pricing or ask for questions at just the right moment.
Learn more
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.
Learn more
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Product Details
Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online
Smartsupp Frequently Asked Questions
Smartsupp Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking