Formilla.com vs. Smartsupp Comparison


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		Related Products CrankWheel Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. Send a link by text message, WhatsApp or email and the viewer can view it in any browser, on any device without installing anything. Designed for ease of use, CrankWheel is the best solution for sharing a screen with customers for business deals. CrankWheel is used to complement calls by insurance agents, mortgage advisors, solar advisors, digital agencies, educators and customer support specialists. Close deals on the first call! We show you whether they're paying attention. Over 50,000 users share their screen effortlessly with any prospect no matter their technical skill or device choice using our Chrome Extension. CrankWheel works over bad network connections, on obscure devices and old browsers. Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works! 240 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,436 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,237 Ratings Visit Website Visual Visitor AI Sales Rep with Person-Level Website Identification Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour. Lower Funnel, Higher Value Leads Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site. - 40 points of data about each prospect, including first name, last name, email address, and more. - Engaged, But Anonymous: These prospects are conducting online research but haven’t met with your sales team yet. - These visitors are deep in your sales funnel, spending time on your key ‘buying pages’ but remaining unknown to you. - Our AI Sales Rep identifies and gently engages with these visitors, influencing them to express interest. This is 100% automated. Leverage the power of AI to turn your website visitors into meeting-ready leads effortlessly. 251 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 8,478 Ratings Visit Website Fraud.net Fraudnet's AI-driven platform empowers enterprises to prevent threats, streamline compliance, and manage risk in real-time. Our sophisticated machine learning models continuously learn from billions of transactions to identify anomalies and predict fraud attacks. Our unified solutions: comprehensive screening for smoother onboarding & improved compliance, continuous monitoring to proactively identify new threats, & precision fraud detection across channels and payment types. With dozens of data integrations and advanced analytics, you'll dramatically reduce false positives while gaining unmatched visibility. And, with no-code/low-code integration, our solution scales effortlessly as you grow. The results speak volumes: Leading payments companies, financial institutions, innovative fintechs, and commerce brands trust us worldwide—and they're seeing dramatic results: 80% reduction in fraud losses and 97% fewer false positives. Request your demo today and discover Fraudnet. 56 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them. 292 Ratings Visit Website ActiveCampaign ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. With a user-friendly interface and a comprehensive suite of features, ActiveCampaign's platform is powerful, accessible, and designed to scale with your business. It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors. Read our ROI report for methodology 17,400 Ratings Visit Website Gaffa Gaffa is a web scraping and browser automation API that gives developers full, real-browser control with a single API call no headless browsers, proxies, CAPTCHA handling, or scaling infrastructure to manage. JavaScript rendering is handled by default, so pages load exactly as they would for a real visitor. Gaffa supports web scraping, AI-powered structured data extraction, screenshot capture, PDF export, infinite-scroll handling, form filling, and converting any webpage into clean, LLM-ready Markdown for AI and RAG pipelines. A rotating residential proxy network ensures reliable access across geographies with automatic anti-bot bypass. Credits are charged only for actual browser execution time and bandwidth used, with no fixed infrastructure costs. 5 Ratings Visit Website
About View your website traffic in real-time, and what country and region your visitors are located. See which webpages they’ve visited, how long they’ve been on your site, and what browser and operating system they’re using. Highly targeted automatic email and in-app messaging. Keep customers coming back with our super-simple email messaging. Dramatically reduce support time by setting up a Helper Chat Bot™ that automatically responds to common visitor questions using the power of AI. Automatically display custom messages to your website visitors in many powerful scenarios. Use simple keyboard shortcuts to access saved replies and quickly respond to commonly asked questions. Transfer a chat with just 2 clicks and include a private note for your teammate.	About Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites. See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording. Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today. Key features: Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay)
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Live Chat software for companies	Audience Websites who want to start a personal conversation with their visitors.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $0.01/month/user Packages: FREE forever STANDARD (10 EUR / month) PRO (25 EUR / month) Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Formilla.com Founded: 2010 United States www.formilla.com	Company Information Smartsupp Founded: 2013 Czech Republic www.smartsupp.com
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Smartsupp View All	Rake View All
Categories Live Chat Supported	Categories Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Weebly Supported Wix Supported WordPress Supported CS-Cart Multi-Vendor Not Supported CS-Cart Store Builder Not Supported Getscreen.me Supported Google Analytics Not Supported Jimdo Not Supported Joomla! Supported Lightspeed Retail Not Supported Shopify Not Supported Squarespace Not Supported Unbounce Not Supported VersaCommerce Not Supported ePages Not Supported tradeit Not Supported Show More Integrations View All 5 Integrations	Integrations Weebly Supported Wix Supported WordPress Supported CS-Cart Multi-Vendor Supported CS-Cart Store Builder Supported Getscreen.me Not Supported Google Analytics Supported Jimdo Supported Joomla! Not Supported Lightspeed Retail Supported Shopify Supported Squarespace Supported Unbounce Supported VersaCommerce Supported ePages Supported tradeit Supported Show More Integrations View All 14 Integrations
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