Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
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BlueMarble
BlueMarble is modular commerce, order management, customer care and partner management digital platform. Specifically designed for Communication Service Providers (CSPs), it is a 5G ready, cloud-native, microservices-based, open and digital platform that delivers business agility to rapidly offer personalized customer experiences and journeys. BlueMarble Commerce is an end-to-end solution suite to support omnichannel and multiplay digital commerce experiences for telecommunication customers. BlueMarble BSS, powered with a modular architecture that enables access to new revenue sources in the digital world while accelerating time to launch and scaling new differentiated lines of business, such as IoT, 5G, cloud applications and virtualized services. Omnichannel & MultiPlay digital commerce solution for CSPs. Leverages a microservices architecture to usher business agility and kick-start digital journey.
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Autonix
Autonix is a Trackable Dynamic QR Code Generator frontend with a visitor management solution backend. We enable businesses to collect and view visit activity with a powerful dashboard reporting on important KPIs.
Our visitor check-in options via QR Code, Kiosk, or unique web URL lets visitors have choice when checking in. Gain insights and earn trust with an easy-to-use visitor check-in system.
All plans include unlimited trackers and scans. We support all kinds of types of QR Codes, styles, and export as PNG/SVG/EPS for further.
Data is available in dashboard, with your Google Analytics. Visitors exportable as well.
Zapier Integration and API available.
Teams, SSO and more available for enterprise customers.
Custom solutions and functionality capable, just request a demo and lets talk about your unique use case!
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ACF Technologies
ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more.
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