Audience
Mid-sized to enterprise
About Simpo
Communicate with users right within your application. From automated announcements to in-app walkthroughs, Simpo lets you deliver training and knowledge directly to your users. No technical expertise needed. The independence and control you need to get things done quickly. Simpo is an easy-to-use tool that sits on top of your software and enables you to create, edit and deliver information in minutes. Push announcements, knowledge, and surveys to users directly inside the software they already use, at the point of need. No more hoping they open emails or retain hours of training. With Simpo, you can reduce the time and money it takes to manually train current and new users by automating the onboarding process and using step-by-step walkthroughs. Simpo lets you run surveys and measure NPS to understand sentiment and gather actionable feedback from users directly from within the software.
Integrations
Company Information
Simpo
Founded: 2015
United States
www.simpo.com
Videos and Screen Captures
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:
Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior
Segmentation for tailoring experiences to personas
Analytics to understand user behavior
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Assima
Assima is a global leader in systems training and digital adoption. We’ve engineered the world’s most advanced systems training platform to help organizations deliver hyper-realistic and impactful learning experiences on any enterprise software.
Since 2002, we’ve helped organizations empower employees to practice on new technologies, embrace change and achieve technology mastery.
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Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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CheckMarket
Enterprise survey software with users in 150 countries.
Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,..
Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes.
After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
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Product Details
Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online
Simpo Frequently Asked Questions
Simpo Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Live Chat
Video Content
Gamification
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools
Action Management
Behavioral Analytics
Collaboration
Data Import / Export
Surveys & Feedback
Templates
Attribution Modeling
Customer Profiles
Predictive Analytics
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Onboarding
Task Management
Training Management
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Tax Forms
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Mobile Learning
Certification Management
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
Training Companies
eCommerce
Web Analytics
User Interaction Tracking
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
Simpo Additional Categories
Simpo Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: (+) It makes a simple platform to communicate with customers.
(+) Intuitive UI on both ends.
(+) Knowledge-based self helps portal to reduce support requests.Cons: (-) No cons, we had an overall positive experience with it.
Overall: Simpo is a very fantastic platform to communicate with customers. It helps to generate leads and sales. It allows us to build a knowledge-based self helps portal to reduce support requests. It works very well.
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