Audience
Companies in need of a Virtual Waiting Room solution
About Simple Queue
Simple Queue is a virtual waiting room system designed to manage website overload during extreme end-user peaks. It fully coexists with CDNs and works with native mobile apps. By adding Simple Queue to your website, end-users exceeding your website capacity limits are ushered to the queue system. As capacity opens up, Simple Queue redirects the end-users who waited in line back to your website in the correct, sequential order and pace. You are in full control of all internal operations, including end-user inflow, volume, and pace. Everything is easily set up and managed in the browser-based self-service console, with no changes to your backend systems. Real-time queue statistics such as monitoring, tracking, and analytics provide valuable management insights. Cloud computing-based software solution that you can apply to your website. An infinite number of simultaneous end-users can be held, without overloading management servers.
Integrations
Company Information
Simple Servers
United Kingdom
www.simpleservers.co.uk/simple-queue
Videos and Screen Captures
AWS Virtual Waiting Room
This solution helps buffer incoming user requests to your website during large bursts of traffic. It creates a cloud infrastructure designed to temporarily offload incoming traffic to your website, and it provides options to customize and integrate a virtual waiting room. The waiting room acts as a holding area for visitors to your website and allows traffic to pass through when there is enough capacity. Start of sale for concert or sporting event tickets. Fire sale or another large retail sale, such as Black Friday. New product launch with broad marketing announcements. Exam access and class attendance for online testing and lessons. Release of medical appointment slots. Launch of a new direct-to-customer service that requires account creation and payments. Users are assigned a queue number when they enter the waiting room. They maintain their position in the queue and only leave the waiting room to enter the target site when it’s their turn.
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PeakProtect
PeakProtect kicks in as soon as a traffic peak occurs. A queue is applied to users to avoid system downtime. In the meantime, users are presented with tweets and custom brand content. Traffic is managed through a controlled flow of users. Performance remains optimal and your users’ journey is unaffected. Set up your opening and closing times, manage your maximum accepted load, and share capacity across your channels. PeakProtect prevents a website crash during, e.g., social media buzz. It helps you control your communication 24/7 to ensure a seamless customer experience on your website. With PeakProtect you link your traffic limit to your system capacity. PeakProtect redirects the traffic above the limit to a waiting page that has no capacity restrictions.
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Cloudiway
Cloudiway’s migration and coexistence products help businesses perform cloud migrations of Mail, File, Site, Team, Group, Archive. Between collaboration tools like G Suite, Office 365, Microsoft Teams, Zimbra, IMAP, Dropbox, Lotus Note, Slack, and more, through a simple SaaS interface.
As a result, migrations require no additional software installation and can be performed securely and quickly.
Coexistence products allow end-users to collaborate as if they’re on the same system during mergers, acquisitions, or divestitures.
“Microsoft Teams usage continues to grow worldwide, and migration between different teams or from different collaboration systems can be a requirement. With years of experience and a new interface, Cloudiway offers a solution to MSPs and IT Professionals.” -Mike Ammerlaan, Director of Microsoft 365 Ecosystem marketing at Microsoft Corp.
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QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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Product Details
Platforms Supported
SaaS
Support
Phone Support
Online