Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

About SimboConnect

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed.

SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place.

SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Training
Live Online
In Person
Videos
Support
Phone Support
Online

SimboConnect Frequently Asked Questions

Q: What kinds of users and organization types does SimboConnect work with?
Q: What languages does SimboConnect support in their product?
Q: What kind of support options does SimboConnect offer?
Q: Does SimboConnect have a mobile app?
Q: What type of training does SimboConnect provide?
Q: Does SimboConnect offer a free trial?

SimboConnect Product Features

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

SimboConnect Reviews

Write a Review
  • A SimboConnect User
    Doctor
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Improves Patient Care & Access"

    Posted 2024-04-02

    Pros: This AI Boat can answer patient inquiries through automation.
    It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests.
    It ensures timely resolution of patient requests or inquiries.

    Cons: I don't have any Complains till now. it will solve the inquires on time.

    Overall: It is very accuracy. Inquiries patients requests and also high priority patients or emergency patients addressed promptly.

    Read More...
  • A SimboConnect User
    Physician
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simbo's AI bot is very helpful"

    Posted 2024-04-02

    Pros: SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

    Cons: To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

    Overall: Our clinic is finally able to ensure that there is no hold time for patients and has also reduced our front line staffing needs by 40%.

    Read More...