Audience
Healthcare, Hospitals, Health Center, Clinics, Medical facilities
About SimboConnect
SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed.
SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place.
SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.
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Product Details
SimboConnect Frequently Asked Questions
SimboConnect Product Features
SimboConnect Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Improves Patient Care & Access" Posted 2024-04-02
Pros: This AI Boat can answer patient inquiries through automation.
It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests.
It ensures timely resolution of patient requests or inquiries.Cons: I don't have any Complains till now. it will solve the inquires on time.
Overall: It is very accuracy. Inquiries patients requests and also high priority patients or emergency patients addressed promptly.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Simbo's AI bot is very helpful" Posted 2024-04-02
Pros: SimboConnect has helped us save money and time, so our staff can work on other essential tasks.
Cons: To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.
Overall: Our clinic is finally able to ensure that there is no hold time for patients and has also reduced our front line staffing needs by 40%.
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