Audience
OEMs, Insurers, Third Party Logistics, and Service Depots
About ServiceManager
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.
Company Information
ServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com
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Human resources
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
ServiceManager Frequently Asked Questions
ServiceManager Product Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Disposal Tracking
Inventory Management
Service History
Depreciation Tracking
Location Tracking
QR Codes
Reservations
Field Service Management
Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Service History Tracking
Work Order Management
Contract Management
Electronic Signature
Routing
Scheduling
Time Clock
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Inventory Optimization
Warehouse Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Returns Management
Shipping Management
Order Entry
Order Tracking
Recurring Orders
Special Order Management
Packaging
Inventory Management
Quotes / Estimates
3D Modeling
Asset Library
Drafting
For Manufacturers
In-Store Visualization
Palletization
Specification Management
Supply Chain Management
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Shipping Management
Supplier Management
Demand Planning
Sales & Operations Planning
Transportation Management
Warehouse Management
Warranty Management
Eligibility Verification
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking
Contract Management
For Field Service
For General Contractors
Work Order
Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Task Management
Contract Management
Preventive Maintenance
Recurring Appointments
Routing
Scheduling
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration
Graphical Workflow Editor
No-Code