INControlTracer Workflow
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ServiceManagerServiceCentral Technologies
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Related Products
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About
INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include:
- CRM (Pipeline, activities, orders, quotations)
- Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.)
- Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance)
- Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service)
- Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.)
- HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.)
- Reporting (Power BI dashboards, Big screen reports, Detail reports)
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About
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Transport, logistics, supply chain, engineering industries
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Audience
OEMs, Insurers, Third Party Logistics, and Service Depots
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$75 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationTracer Workflow
Founded: 2015
South Africa
www.incontrol4pl.co.za
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Company InformationServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com
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Categories |
Categories |
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Logistics Features
3PL
Supported
Barcoding / RFID
Not Supported
Container Tracking
Not Supported
CRM
Supported
Cross Docking
Not Supported
Fleet Management
Supported
Inventory Management
Supported
Order Management
Supported
Purchasing
Not Supported
Scheduling
Not Supported
Shipping Management
Not Supported
Transportation Management
Supported
Transportation Management Features
Billing & Invoicing
Not Supported
Carrier Management
Supported
Customer Management
Supported
Dispatch Management
Supported
Driver Management
Supported
Fleet / Equipment Management
Supported
Load Management
Not Supported
Order Management
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Shipment Management
Supported
Trucking Features
Billing & Invoicing
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Driver Management
Supported
Driver Settlements
Supported
Fuel Card Management
Not Supported
Fuel Management
Not Supported
Load Optimization
Not Supported
Maintenance Management
Supported
Mileage Tracking
Supported
Quote Management
Not Supported
Quotes/Estimates
Supported
Recruiting Management
Not Supported
Routing
Supported
Scheduling
Supported
Trip Logs
Supported
Vehicle Management
Supported
Vehicle Tracking
Not Supported
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Asset Tracking Features
Activity Tracking
Supported
Audit Trails
Supported
Barcoding / RFID
Supported
Checkout / Check-In
Supported
Depreciation Tracking
Not Supported
Disposal Tracking
Supported
Inventory Management
Supported
Location Tracking
Not Supported
QR Codes
Not Supported
Reservations
Not Supported
Service History
Supported
Supply Chain Management Features
Demand Planning
Not Supported
Electronic Data Interchange
Supported
Import / Export Management
Supported
Inventory Management
Supported
Order Fulfillment
Supported
Order Management
Supported
Sales & Operations Planning
Not Supported
Shipping Management
Supported
Supplier Management
Supported
Transportation Management
Not Supported
Warehouse Management
Not Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Not Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Supported
Inventory Control Features
Allocation
Supported
Barcoding
Supported
Cost Tracking
Supported
Forecasting
Supported
Item Management
Supported
Order Management
Supported
Procurement Management
Supported
Reorder Management
Supported
Serial Number Tracking
Supported
SKU / UPC Codes
Supported
Supplier Management
Supported
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Forecasting
Supported
Inventory Optimization
Not Supported
Kitting
Supported
Manufacturing Inventory Management
Supported
Mobile Access
Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reorder Management
Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Supported
Warehouse Management
Not Supported
Order Management Features
Back Order Management
Supported
Catalog Management
Supported
Inventory Management
Supported
Order Entry
Not Supported
Order Fulfillment
Supported
Order Tracking
Not Supported
Recurring Orders
Not Supported
Returns Management
Supported
Shipping Management
Supported
Special Order Management
Not Supported
Packaging Features
3D Modeling
Not Supported
Asset Library
Not Supported
Drafting
Not Supported
For Manufacturers
Not Supported
In-Store Visualization
Not Supported
Inventory Management
Supported
Palletization
Not Supported
Quotes / Estimates
Supported
Specification Management
Not Supported
Warranty Management Features
Contract Management
Not Supported
Eligibility Verification
Supported
For Field Service
Not Supported
For General Contractors
Not Supported
For Manufacturers
Supported
Parts Management
Supported
Policy Management
Supported
Product Registration
Supported
Repair Management
Supported
Returns Management
Supported
Service Management
Supported
Warranty Tracking
Supported
Work Order Features
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Not Supported
Quotes / Estimates
Supported
Recurring Appointments
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Task Management
Supported
Workflow Management Features
Access Controls/Permissions
Supported
Approval Process Control
Supported
Business Process Automation
Supported
Calendar Management
Supported
Compliance Tracking
Supported
Configurable Workflow
Supported
Customizable Dashboard
Supported
Document Management
Supported
Forms Management
Supported
Graphical Workflow Editor
Not Supported
Mobile Access
Supported
No-Code
Not Supported
Task Management
Supported
Third Party Integrations
Supported
Workflow Configuration
Supported
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Integrations
Google Authenticator
Not Supported
JD Edwards EnterpriseOne
Not Supported
Oracle Fusion Cloud ERP
Not Supported
QuickBooks Online
Not Supported
Threadkore
Supported
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Integrations
Google Authenticator
Supported
JD Edwards EnterpriseOne
Supported
Oracle Fusion Cloud ERP
Supported
QuickBooks Online
Supported
Threadkore
Not Supported
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