Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.
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QBench is a cloud-based Laboratory Information Management System (LIMS) designed to help laboratories manage samples, workflows, data, inventory, reporting, quality processes, and client interactions in one platform.
Labs use QBench to manage laboratory operations from order placement and sample processing through results and automated reporting. The platform is highly configurable, allowing laboratories to build workflows, define custom data fields, and automate processes around the way their lab already operates.
QBench also helps laboratories reduce manual work by connecting instruments, software, and other systems through file parsers and a robust API. These integrations can automate data transfer between systems, reducing repetitive data entry and the risk of transcription errors. Labs can connect QBench to business intelligence tools, including Tableau, Power BI, Domo, and Looker, via REST API.
Key QBench capabilities include:
Sample and workflow management
Configurable laboratory workflows and custom data fields
Workflow automation
Instrument and system integrations
File parsing and API connectivity
Inventory management
Client portal access
Automated reporting
Analytics and operational insights
Business intelligence integrations with Tableau, Power BI, Domo, and Looker via REST API
Integrated Quality Management System (QMS) capabilities
Unlike LIMS platforms that require extensive custom development to accommodate laboratory processes, QBench is designed to be configurable and adaptable as workflows change. Laboratories can modify processes, fields, and automations without relying heavily on custom code.
QBench is cloud-based, giving laboratory teams secure access to their LIMS while bringing laboratory data, workflows, automation, quality management, and reporting together within a centralized platform.
QBench also supports customers with a team that includes former bench scientists who understand laboratory workflows and can provide guidance throughout implementation and ongoing use.
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CrelioHealth
CrelioHealth (formerly LiveHealth) enables customers to deliver a more digital & connected experience. 1500+ medical labs & diagnostics centers use CrelioHealth to deliver more value to patients, doctors & health organizations. Clear communication & our digital platform has proven to improve patient experience which finally drives retention. Offer seamless patient experience - from booking home collections to receiving reports and making payments through the app, SMS and WhatsApp. With our integrated online payment system, allow patients to make payments from the app and check reports right when they're ready. Provide your patients an option to submit feedback right on the app. We've delivered over 200k patient feedbacks to our customers so far. Our mobile apps & easy interface lets you stay connected with your business at all times. Reduce your TAT significantly with instant delivery of reports to your patients, doctors and organizations.
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