Audience

Agentforce 360 Platform is designed for enterprise IT leaders, developers, and business transformation teams seeking a secure, AI-native foundation to unify data, automate workflows, and scale intelligent operations

About Salesforce Agentforce 360 Platform

Agentforce 360 Platform is Salesforce’s unified, AI-native foundation designed to help organizations build and scale an agentic enterprise. It connects humans, data, AI agents, and applications on one trusted and open platform. With Data 360, businesses can unify and govern enterprise data to deliver accurate, contextual insights across every workflow. Customer 360 integrates sales, service, marketing, commerce, and industry solutions into a single AI-powered customer view. Slack serves as the collaborative layer where employees and AI agents interact in real time to automate and act securely. The platform includes built-in integration, automation, analytics, security, and DevOps tools to streamline development and operations. Running on Hyperforce infrastructure, Agentforce 360 enables companies to innovate quickly while maintaining enterprise-grade security, compliance, and performance.

Pricing

Starting Price:
$25.00/month/user
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/platform/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Salesforce Agentforce 360 Platform Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Agentforce 360 Platform work with?
Q: What languages does Salesforce Agentforce 360 Platform support in their product?
Q: What kind of support options does Salesforce Agentforce 360 Platform offer?
Q: What other applications or services does Salesforce Agentforce 360 Platform integrate with?
Q: Does Salesforce Agentforce 360 Platform have a mobile app?
Q: What type of training does Salesforce Agentforce 360 Platform provide?
Q: Does Salesforce Agentforce 360 Platform offer a free trial?
Q: How much does Salesforce Agentforce 360 Platform cost?

Salesforce Agentforce 360 Platform Product Features

App Makers

Collaboration Tools Not Supported
Compatibility Testing Not Supported
Deployment Management Not Supported
Drag & Drop Not Supported
Forms Creation Not Supported
Iteration Management Not Supported
No-Code Not Supported
Pre-Built Templates Not Supported
Visual Modeling Not Supported
Workflow Management Not Supported
For eCommerce Not Supported
Mobile Apps Not Supported
Web Apps Not Supported

Application Development

Access Controls/Permissions Supported
Code Assistance Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Supported
Deployment Management Supported
Graphical User Interface Supported
Mobile Development Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Supported
Testing Management Supported
Version Control Supported
Web App Development Supported
No-Code Not Supported

Application Lifecycle Management

Administrator Level Control Supported
Defect Tracking Supported
Iteration Planning Supported
Project Management Supported
Release Management Supported
Requirements Review Supported
Task Management Supported
Test Case Tracking Supported
User Level Management Supported
Version Control Supported

Application Performance Monitoring (APM)

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Low-Code Development

AI-Assisted Development Not Supported
Collaborative Development Not Supported
Deployment Management Not Supported
Integrations Management Not Supported
Performance Monitoring Not Supported
Templates Not Supported
Web / Mobile App Development Not Supported
Business Process Automation Not Supported
Data Aggregation and Publishing Not Supported
Drag & Drop Not Supported
Iteration Management Not Supported
Requirements Management Not Supported
Visual Modeling Not Supported
Workflow Management Not Supported

No-Code Development

Business Process Automation Supported
Data Aggregation and Publishing Supported
Deployment Management Supported
Drag & Drop Supported
Templates Supported
Visual Modeling Supported
Web / Mobile App Development Supported
Workflow Management Supported
AI-Assisted Development Not Supported
Collaborative Development Not Supported
Integrations Management Not Supported
Iteration Management Not Supported
Performance Monitoring Not Supported
Requirements Management Not Supported

Salesforce Agentforce 360 Platform Additional Categories

Salesforce Agentforce 360 Platform Verified User Reviews

Write a Review
  • Jeremy Z.
    Human Resources Leader
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Salesforce platform has more features than your average crm"

    Posted 2021-03-18

    Pros: Salesforce stores and sends all sales information to our own cloud, where it is kept encrypted until review, and the quality of its graphical analysis is very extensive, as you can create great comparisons between new and old sales or use different charting systems to provide different views of a single sales process. Salesforce is a good fit for any sales team that wants to work with information moved from an enterprise management platform (e.g., Sage Intacct), whose performance is greatly improved by streamlining the processes of managing customer information from one platform to another.

    Cons: You cannot aggregate customer databases coming from some email marketing automation platforms. Other than that, the Salesforce platform has proven to be of excellent quality.

    Overall: Salesforce is such a practical service that it can be used by any marketer even if they don't have the right expertise. The logistics that Salesforce allows you to handle are well optimized, to the point that there is no confusion between the sales records of one employee and another. Salesforce fully automates the entire technical gap between the number of customers who are reached via the web and the logistical training that the company maintains for new salespeople. Salesforce provides good average analytics to customer databases, which helps to detail to new salespeople the transaction history that each customer has recorded with the company.

    Read More...
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