Audience

Agentforce 360 Platform is designed for enterprise IT leaders, developers, and business transformation teams seeking a secure, AI-native foundation to unify data, automate workflows, and scale intelligent operations

About Salesforce Agentforce 360 Platform

Agentforce 360 Platform is Salesforce’s unified, AI-native foundation designed to help organizations build and scale an agentic enterprise. It connects humans, data, AI agents, and applications on one trusted and open platform. With Data 360, businesses can unify and govern enterprise data to deliver accurate, contextual insights across every workflow. Customer 360 integrates sales, service, marketing, commerce, and industry solutions into a single AI-powered customer view. Slack serves as the collaborative layer where employees and AI agents interact in real time to automate and act securely. The platform includes built-in integration, automation, analytics, security, and DevOps tools to streamline development and operations. Running on Hyperforce infrastructure, Agentforce 360 enables companies to innovate quickly while maintaining enterprise-grade security, compliance, and performance.

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Pricing

Starting Price:
$25.00/month/user
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/platform/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Salesforce Agentforce 360 Platform Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Agentforce 360 Platform work with?
Q: What languages does Salesforce Agentforce 360 Platform support in their product?
Q: What kind of support options does Salesforce Agentforce 360 Platform offer?
Q: What other applications or services does Salesforce Agentforce 360 Platform integrate with?
Q: Does Salesforce Agentforce 360 Platform have a mobile app?
Q: What type of training does Salesforce Agentforce 360 Platform provide?
Q: Does Salesforce Agentforce 360 Platform offer a free trial?
Q: How much does Salesforce Agentforce 360 Platform cost?

Salesforce Agentforce 360 Platform Product Features

App Makers

Collaboration Tools
Compatibility Testing
Deployment Management
Drag & Drop
Forms Creation
Iteration Management
No-Code
Pre-Built Templates
Visual Modeling
Workflow Management
For eCommerce
Mobile Apps
Web Apps

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
No-Code

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Low-Code Development

AI-Assisted Development
Collaborative Development
Deployment Management
Integrations Management
Performance Monitoring
Templates
Web / Mobile App Development
Business Process Automation
Data Aggregation and Publishing
Drag & Drop
Iteration Management
Requirements Management
Visual Modeling
Workflow Management

No-Code Development

Business Process Automation
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management
AI-Assisted Development
Collaborative Development
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management

Salesforce Agentforce 360 Platform Additional Categories

Salesforce Agentforce 360 Platform Verified User Reviews

Write a Review
  • Jeremy Z.
    Human Resources Leader
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Salesforce platform has more features than your average crm"

    Posted 2021-03-18

    Pros: Salesforce stores and sends all sales information to our own cloud, where it is kept encrypted until review, and the quality of its graphical analysis is very extensive, as you can create great comparisons between new and old sales or use different charting systems to provide different views of a single sales process. Salesforce is a good fit for any sales team that wants to work with information moved from an enterprise management platform (e.g., Sage Intacct), whose performance is greatly improved by streamlining the processes of managing customer information from one platform to another.

    Cons: You cannot aggregate customer databases coming from some email marketing automation platforms. Other than that, the Salesforce platform has proven to be of excellent quality.

    Overall: Salesforce is such a practical service that it can be used by any marketer even if they don't have the right expertise. The logistics that Salesforce allows you to handle are well optimized, to the point that there is no confusion between the sales records of one employee and another. Salesforce fully automates the entire technical gap between the number of customers who are reached via the web and the logistical training that the company maintains for new salespeople. Salesforce provides good average analytics to customer databases, which helps to detail to new salespeople the transaction history that each customer has recorded with the company.

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