Audience

Businesses searching for a solution to improve their services and track information

About SPoTS

SPoTS (an acronym for Service and Problem Tracking System) is a browser-based software application used to track dynamic and actionable business information. SPoTS is especially efficient and beneficial for small or mid-sized businesses that do not wish to manage their own information systems or are too focused or busy to do so. While SPoTS excels as trouble ticket software in an Information Technology environment, it is much more than a trouble ticketing system. In fact, over one-half of SPoTS' customer base is in a field or industry unrelated to Information Systems or Information Technology. Because of its inherent flexibility, not only is SPoTS used for trouble ticketing, issue tracking, and customer relationship management (CRM). SPoTS® is developed and operated by LegendSoft, Inc., an Application Service Provider (ASP), and a provider of software consulting services to both public corporations and private businesses in Atlanta Georgia.

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Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

LegendSoft
www.troubleticketsoftware.com

Videos and Screen Captures

SPoTS Screenshot 1
SPoTS Screenshot 1
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Product Details

Platforms Supported
SaaS

SPoTS Frequently Asked Questions

Q: What kinds of users and organization types does SPoTS work with?
Q: What languages does SPoTS support in their product?
Q: What other applications or services does SPoTS integrate with?

SPoTS Product Features

Issue Tracking

Issue Auditing
Issue Scheduling
Project Management
Task Management
Assignment Management
Dashboard
Escalation Management
Knowledge Base
Recurring Issues
Scheduling