Audience

Insurance, Retail, Financial Services & Healthcare

About SPLICE Dialog Suite

Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!

Pricing

Pricing Details:
Annual contract based on monthly volume with initial setup cost based on number of use cases / workflows.

Integrations

API:
Yes, SPLICE Dialog Suite offers API access

Ratings/Reviews

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Company Information

SPLICE Software
Founded: 2006
Canada
www.splicesoftware.com

Videos and Screen Captures

SPLICE Dialog Suite Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support

SPLICE Dialog Suite Frequently Asked Questions

Q: What kinds of users and organization types does SPLICE Dialog Suite work with?
Q: What languages does SPLICE Dialog Suite support in their product?
Q: What kind of support options does SPLICE Dialog Suite offer?
Q: What other applications or services does SPLICE Dialog Suite integrate with?
Q: Does SPLICE Dialog Suite have an API?
Q: What type of training does SPLICE Dialog Suite provide?
Q: What pricing for support is available for SPLICE Dialog Suite?
Q: What pricing for training is available for SPLICE Dialog Suite?

SPLICE Dialog Suite Product Features

Call Center

Blended Call Center
Call Logging
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Database
Manual Dialer
Predictive Dialer
Progressive Dialer

Consent Management Platforms

Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
Cookie Crawling
Design/Branding Customization
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
CMS Integration
Fingerprinting
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Print Management
Video Content

IVR

Call Center
Survey Management
Text to Speech
Voice Customization
Voice Mail
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Artificial Intelligence
Mobile Coupons
Mobile Keywords
Polls / Voting

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Library
Supports Audio / Images / Video
Paper Survey
Question Branching
Site Intercept Survey
Skip Logic

Telephony

Contact Management
IVR / Voice Recognition
Inbound Reporting
Voice & Data Integration
Auto-Dialer
Call Center Management
Call Monitoring
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP