Robin RAMS

Use Calibration Control (CC) for Calibration, Maintenance, or general Asset Management. Quickly and visually track equipment that requires Calibration or Maintenance using customizable highlighted grids, auto emails, or reports. Maintain histories with audit trails relating to equipment traceability, people, companies, related documents, attachments, certificates, & more. Automate Calibration Control with custom or default barcode labels scanned by time-saver data entry dialogs to increase speed and traceability. Use the Report Designer for custom reports or modify existing reports. ISO, FDA, & ANSI quality systems use CC to maintain compliance and effortlessly communicate that compliance to auditors and internal customers. Although CC grew up in a Manufacturing environment, it is also used in other industries like Metrology Services, Health Care, Aviation/Aerospace, Mining, Testing, Maintenance, Designer Engineering, Oil Wells, Distribution, Packaging, and others.

Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.