Audience
Spa and salon businesses needing a software solution to handle their appointment booking and scheduling operations
About ResortSuite SPA
Unlike any other spa software available on the market, ResortSuite SPA is built on a guest-centric technology platform. Using a single guest profile, destination spas, resort spas and multi-location spas are able to provide a deeper level of personalized service to their guests. Built with its own inventory and POS systems, our best of breed modules can run your entire operation or integrate with existing solutions. From spa treatments, classes, room reservations to dining reservations, your front desk and reservations staff can get access to all information they need to know about a guest when combined with other ResortSuite modules or multiple spa locations. With the seamlessness of the single-vendor approach, the multi-vendor solution is best fit for spas and resorts that use a corporate standard for their PMS and POS systems. Enhance your guests’ experience by allowing them to book everything your property offers anytime, anywhere.
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ResortSuite PMS
Guaranteed to deliver everything you need from a property management system. ResortSuite PMS can be completely integrated with any combination of other ResortSuite modules or can be interfaced with existing hospitality systems, giving you the power to know your guest and deliver superior guest experiences. Enhance your guests’ experience by allowing them to book everything your property offers anytime, anywhere. Streamline your operations through tablet-based applications and web-based management systems. Our module-based solutions can integrate with existing vendors or run your entire operation. Display a guest’s complete history in a single or multi-location setting; view all previous visits, purchases, special notes and experiences to ensure exceptional and personalized guest service is provided. Generate automatic pre-arrival and on-property confirmation letters and guest itineraries that combine room reservations, dining reservations, spa bookings, lessons, activities, etc.
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ResortSuite CONCIERGE
Complete third party reservations conveniently on behalf of your guests. ResortSuite CONCIERGE allows a property to manage external reservations and partner information – another way to personalize and deliver a five-star guest experience. Display which services are available with third party providers, including pricing, rates, availability, and special alerts for guests. Get access to a guest’s complete history of external reservations to ensure that exceptional guest service is provided and guest loyalty is enhanced. Record interactions and preferences to ensure relevant and timely information is always available to your staff. With the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for concierge operations that use a corporate standard for their PMS and POS.
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ResortSuite SALES & CATERING
ResortSuite SALES & CATERING efficiently handles every aspect of your banquet operations from sales task lists, quotations and contracts, event management and invoicing. ResortSuite SALES & CATERING can manage the planning of a single-day banquet or wedding, a multi-day conference, or a multi-venue convention, while providing a 360° view of each and every guest. Ability to view hotel room availability in real time and create room blocks within the catering module that are automatically linked to the master account. Organize details of a small intimate event or multiple large events over multiple days within a single booking screen. Optimize efficiencies by creating special instructions for an event or simply add notes to an existing contract, invoice, or BEO. Full visibility of resort amenities (spa, activities, tee times) for group bookings.
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ResortSuite CLUB
Your members deserve a five-star, personalized experience. Having siloed systems across your club’s operations not only creates disconnected member information and manual processes for staff, but also makes it more difficult to engage members. Designed to manage private clubs and memberships within hotels and resorts, the power of using ResortSuite CLUB is in its ability to have a single member profile visible across every area of operation. From member account statements, lessons, tee times, to dining reservations, your front desk and reservations staff can get access to all information they need to know about a member when combined with other ResortSuite modules or multiple club locations. With the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for club membership operations that use a corporate standard for their PMS and POS. Enhance your members’ experience by allowing them to book everything your property offers anytime, anywhere.
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Pricing
Starting Price:
$18000 one-time payment
Integrations
Company Information
ResortSuite
Founded: 1999
Canada
www.resortsuite.com/applications/spa/
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Product Details
Platforms Supported
Windows
Training
Documentation
In Person
Support
24/7 Live Support