Audience

Call centers, IT team, customer support

About RemoteCall

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals.

Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.

Pricing

Starting Price:
$59.90/month/user
Pricing Details:
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5

Company Information

RSUPPORT Co. Ltd.
Founded: 2001
South Korea
www.remotecall.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Videos
Support
Phone Support
Online

RemoteCall Frequently Asked Questions

Q: What kinds of users and organization types does RemoteCall work with?
Q: What languages does RemoteCall support in their product?
Q: What kind of support options does RemoteCall offer?
Q: Does RemoteCall have a mobile app?
Q: What type of training does RemoteCall provide?
Q: Does RemoteCall offer a free trial?
Q: How much does RemoteCall cost?
Q: What pricing for support is available for RemoteCall?

RemoteCall Product Features

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Live Chat

RemoteCall Verified User Reviews

Write a Review
  • Kwangsu C.
    FSE Team Lead
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "RemoteCall review"

    Posted 2026-02-06

    Pros: Easy to initiate a remote support session using a simple six-digit code, which improves security. The data usage during sessions is efficient, and the program automatically removes itself after the session ends.

    Cons: The connection quality may depend on the user’s network environment, and first-time users may need brief guidance to understand how to start the session smoothly.

    Overall: RemoteCall provides a secure and convenient remote support experience with an easy connection process. It is reliable, user-friendly, and suitable for efficient customer support operations.

    Read More...
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