ReferPro

Pros: They have a good idea, the platform seem ok, not sure what more to add.

Cons: rigidity, slow communication, salesy, locked in contract

Overall: My experience with ReferPro has been very disappointing. The sales process was extremely pushy, and I was encouraged to sign on the spot without being given clear information about key details like USD billing, extra per-gift fees, and the manual steps required to use the platform. Once onboarding began, it became obvious the service wasn’t a good fit for our business.

We never used the service or launched a single campaign, yet ReferPro refused to cancel the contract. Communication was slow throughout the process, and an additional payment was even processed after I had formally requested cancellation.

For a company that claims to support small businesses, the rigid contract terms, lack of transparency, and unwillingness to act professionally were very disappointing. I recommend other business owners read every line of the fine print and proceed with caution.

Pros: Good idea executed poorly
Pretty easy to use
They do a lot of the set up for you
The product has a future for sure, needs to work on their customer service and support and widen the use cases of campaigns

Cons: Not very customizable
Emails go to spam
Can’t be used for multiple types of campaigns
Customer service is poor and quite slow

Overall: Not worth the money spent and time setting it up, the sales call promised the world however only delivered on a small portion.