Audience
Quivr is ideal for customer support teams using Zendesk who want to increase efficiency, ensure brand consistency, and maintain strict data privacy through AI-powered automated responses
About Quivr
Quivr is an native AI application within Zendesk that ingests past & solved tickets and data from internal tools to smartly suggests, and even automatically sends high-quality responses. It boosts CS team efficiency by up to 60%, ensures brand-consistent replies and short reply time, and supports full GDPR/SOC2 compliance for customer data protection.
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Pricing
Starting Price:
Free
Pricing Details:
Pro: $1200/year
Free Version:
Free Version available.
Integrations
Company Information
Quivr
Founded: 2024
France
www.quivr.app/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online