Qmatic Orchestra Integrations

Salesforce helps sales teams accelerate their performance and achieve their goals. Salesforce is the world's most-used CRM, and so much more. With Salesforce, teams get access to tools that allow them to grow their accounts, find new customers, and close deals—faster and from anywhere. It offers a wealth of features that include contact management, opportunity management, lead management, email integration, reports and dashboards, sales forecasting, files sync and share, and so much more. Spend less time digging around in spreadsheets and more time running your business. No hardware, no software, no hassle. Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. Give buyers seamless, personalized experiences by connecting data across sales, service, and marketing. See a complete view of the customer — their account, activity history, and connections. Pull in social data for a deeper view of your customers.

Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.

All-in-one, AI-powered collaboration. Eight powerful workflows elevate teamwork and maximize productivity, for every workstyle. Webex Suite is your one place to connect, collaborate, and engage in one place. Hassle-free video. Build stronger relationships with face-to-face meetings and real-time collaboration using whiteboarding, screen sharing and more. Showcase the best you with video conferencing that is simple but powerful. Increase your business reach, while reducing office and travel expenses. A powerful set of tools that keeps you connected before, during, and after the meeting. Video conferencing on any device bringing people together like they’re sitting down face-to-face. Team collaboration happens all in one place, from anywhere – driven by file and screen sharing, video meetings, whiteboarding and messaging. Secure, easy-to-manage cloud calling that’s simple to set up and goes with you on the road too.

Connect. Organize. Get things done. Email, calendar, contacts all in one place. Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles. Book conference rooms and track RSVPs for meetings right from your calendar. Make plans and coordinate schedules by sharing calendars and seeing when your coworkers are available. Get peace of mind with enterprise-grade security trusted by many of the world’s largest organizations. Outlook works around the clock to protect your confidential information, without getting in your way. Outlook anticipates your needs. Travel and bill payments are automatically added to your calendar, and intelligent reminders help keep you on track. Search helps you find information quickly.

Simple. Secure. Reliable messaging. With WhatsApp, you'll get fast, simple, secure messaging and calling for free*, available on phones all over the world. WhatsApp Business is a free to download app that built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API. Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.

Accelerate your business growth with Dynamics 365, the next generation of CRM and ERP applications. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. Take actions that drive your business. Find and build stronger relationships. Improve productivity and performance. Get a single view of customers. Find and nurture the right leads. Create connected customer experiences. Stay on top of market trends. Deliver positive customer experiences—faster. Optimize resources and help technicians be more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to increase efficiency. Decrease operational expenses and financial complexities. Move from reactive to predictive operations. Automate and simplify your manufacturing and supply chain management. Maximize the life of your assets. Unify your physical and digital commerce. Build brand loyalty through personal engagement. Exceed customer expectations.

Power BI is a business intelligence platform that enables users to analyze data using AI-driven tools and intuitive report creation. It consolidates data from various sources into OneLake, creating a centralized data source. This platform aids in embedding actionable insights into applications like Microsoft 365, aiding decision-making. Power BI integrates with Microsoft Fabric, enhancing data management. It offers scalability to handle large data volumes and integrates seamlessly with Microsoft services. Its AI capabilities efficiently identify patterns and generate insights. Power BI ensures data security and compliance. Its Copilot feature allows rapid report generation. Additionally, Power BI Pro offers self-service analytics, and its free version includes data modeling and visualization tools. It's known for unified data management, empowering users with accessibility and training resources. Power BI has demonstrated a significant ROI and economic benefit, as evidenced in a Forres

Gain, generate, and analyze business data and meaningful insights with Tableau, an integrated business intelligence (BI) and analytics solution. With Tableau, users are able to collect data from different sources such as spreadsheets, SQL databases, Salesforce, and cloud apps. Tableau provides users with real-time visual analytics and interactive dashboard that enables them to slice and dice datasets for making relevant insights and look for new opportunities. Tableau also allows users to customize the platform to serve different kinds of industry verticals like banking, communication, and more.

The modern analytics era truly began with the launch of QlikView, our classic analytics solution, and the game-changing Associative engine it is built on. It revolutionized the way organizations use data with intuitive visual discovery that put business intelligence in the hands of more people than ever. And we continue to lead the way with Qlik Sense, our next-generation analytics platform. With the Associative Engine, powerful augmented analytics and a governed multi-cloud architecture, it supports the full range of analytics use cases at enterprise scale. A groundbreaking analytics experience lets users freely explore data on any device using powerful global search and selections, smart visualizations and more. Empower everyone to make bigger, bolder discoveries with analytics apps and embedded analytics built into daily workflows.

EPIC Software’s Suite of Employee Productivity Tools (EPT) causally improves employee retention and offers the right combination of features, functionality, intuitive ease of use, and affordability to help organizations attract, develop, motivate and retain a high-performance workforce year round. EPIC HRMS™ resolves the age-old issue of automating paper-based HR and Employee Life Cycle Talent Management documents – if HR, Managers and Employees have access to the internet then they have access to the EPIC HRMS™. By significantly reducing or eliminating document printing, revision, distribution and storage costs, EPIC HRMS™ allows your HR and Workforce management activities to “Go Green” while incorporating them into a single, dynamic, online system of record. Our proposals include a detailed business case which has proven to engage the clients' Finance team early in the process. Our dedicated team is trilingual; we speak HR, Business and Technology!

Revolutionize how you manage and empower your workforce. Calabrio WFM’s dynamic cloud and on-premise solutions enable contact centers to plan and manage operations, engage employees and create stellar customer experiences. Combining optimized staffing with employee engagement possibilities, Calabrio WFM enhances visibility, adaptability and performance. Mobile-ready, agent-friendly, meet a solution that unleashes the potential of your organization and people. Our self-service and dynamic scheduling technology will match the dynamism of your operations, fostering a more flexible, desirable working environment that meets the needs of your employees. Incorporate powerful technology into your WFM processes via self-service Agent tools and automated contact center platform connectors to streamline forecast creation, schedule generation and communication processes. Engage employees with timely feedback and gamification tools to foster growth and development, while providing the flexibility.

The world’s leading organizations use Siebel CRM to achieve their digital transformation goals. Siebel CRM is a key component of Oracle’s CX product suite, with a rich product roadmap. Designed to improve pipeline visibility, sales effectiveness, and bottom-line results, Siebel Sales enables your organization to share information across teams. Oracle's Siebel Sales is fully integrated with the entire Siebel product family—enabling flexible, phased deployments for constantly changing and growing companies. Oracle’s Siebel Campaign Management and Dialogue Manager streamline the planning, execution, and budgeting of personalized, permission-based campaigns. They provide integrated workflow and collaboration capabilities for campaign approval and execution, financial modeling to optimize allocation of marketing dollars, and a marketing command center to track campaigns across the enterprise.