QVeris

NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy

Agent5i is an enterprise-grade, end-to-end agentic AI platform designed to help organizations confidently operationalize and scale autonomous AI agents and workflows in real-world business environments. It unifies planning, intelligence, governance, and systems integration into a single platform that transforms business intent into governed, intelligent workflows that operate consistently, compliantly, and predictably across functions. Agent5i’s semantic architecture ensures every agent and workflow interprets business rules, data, and constraints uniformly to reduce ambiguity and support reliable automation. From initial planning through design, orchestration, deployment, monitoring, and continuous optimization, Agent5i translates business goals into auditable workflows enriched with domain context, regulatory constraints, cost transparency, and points for human oversight.